Full Job Description
UCT is looking for a talented ServiceNow Developer join us in Chandler, AZ! The Engineer III, IT Infrastructure leads the architecture and delivery of enterprise-scale ServiceNow solutions that modernize workflows and strengthen operational excellence across a global semiconductor environment. This role designs secure, scalable configurations, drives automation and self-service capabilities, and provides technical leadership in form development, integrations, and GenAI-enabled enhancements. Through strong collaboration and problem-solving, the engineer ensures platform reliability, compliance, and continuous improvement.
Essential Duties and Responsibilities:
• Strong experience with ServiceNow form design and configuration.
• Proficiency in JavaScript, Glide scripting, and UI scripting within ServiceNow.
• Familiarity with ServiceNow modules like Incident, Change, and Service Catalog.
• Understanding of ServiceNow data model and relationships.
• Experience with Flow Designer and low-code/no-code tools.
• ServiceNow Certified System Administrator (CSA) preferred.
• Excellent problem-solving and communication skills.
• Knowledge of Now Assist and GenAI Capabilities with ServiceNow.
Other Duties;
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
• Design and develop custom forms using ServiceNow Studio and Form Designer.
• Implement client scripts, UI policies, and business rules to enhance form behavior.
• Configure form layouts, views, and related lists to improve usability.
• Collaborate with process owners and stakeholders to gather requirements and translate them into functional form designs.
• Ensure forms are accessible, responsive, and aligned with ServiceNow best practices.
• Perform testing, debugging, and documentation of form configurations.
• Support upgrades and troubleshoot form-related issues.
• Strong Knowledge of Now Assist and ServiceNow GenAI Capabilities.
Educational/Certification Requirement:
• Bachelor's degree in computer science, MIS, engineering, or a related field.
• Technical certifications: VMware VCP, AWS Certified SA, Azure Administrator Associate.
Work Experience:
• Minimum 4-year experience working in System Administrator Information Technology roles.
• Minimum 1 year exposure to cloud platforms such as AWS, Azure, GCP.