ResponsibilitiesPeraton is seeking a ServiceNow Developer (Subject Matter Expert) to design, develop, and maintain ServiceNow solutions supporting mission-critical infrastructure. In this role, you will serve as the technical authority on the ServiceNow platform, driving process automation, workflow development, and platform enhancements to support mission operations. This position supports a program that provides data center/HPC infrastructure in support of AI processing.
What You'll Do:
- Design, develop, configure, and maintain applications and modules on the ServiceNow platform (e.g., ITSM, ITOM, CSM, custom applications)
- Serve as the technical SME for ServiceNow architecture, scripting, workflow design, and integrations
- Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID Server, and IntegrationHub
- Translate business and mission requirements into scalable ServiceNow solutions and workflows
- Lead platform upgrades, patching, and release management, including testing and validation
- Develop custom scripts (Business Rules, Client Scripts, Script Includes) and UI components (UI Policies, UI Actions, Flow Designer)
- Ensure ServiceNow implementations comply with applicable security policies and accreditation requirements (e.g., RMF, NIST 800-53)
- Mentor junior developers and administrators on ServiceNow best practices
- Partner with program stakeholders to identify opportunities for automation and process improvement
- Maintain technical documentation, including design specifications and configuration guides
Qualifications
Required Qualifications:
- Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
- Additional 4 years experience may be considered in lieu of degree
- Active TS/SCI clearance with the ability to obtain a polygraph
- ServiceNow Certified System Administrator (CSA) certification
- Certified Implementation Specialist (CIS) in one or more ServiceNow modules (e.g., ITSM, ITOM)
- Strong proficiency in JavaScript, Glide API, and ServiceNow scripting
- Demonstrated experience with ServiceNow integrations, workflow design, and platform architecture
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders
Preferred Qualifications:
- ServiceNow Certified Application Developer (CAD) certification
- Experience supporting DoD or federal government ServiceNow implementations
- Experience supporting AI/ML infrastructure or capability programs
- Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.)
- Agile/Scrum experience in a platform development environment
Benefits:
Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan.
Target Salary Range$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
