Credence Management Solutions, LLC

ServiceNow Developer

Credence Management Solutions, LLC • $141K — $185K *
Mclean, VA 22101In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • US citizenship with Active Secret Clearance required
  • Bachelor's degree in Computer Science or related discipline, or equivalent experience
  • 5+ years of software and ServiceNow platform development experience
  • Hands-on with ServiceNow Application Engine and workflow automation
  • ServiceNow Certified System Administrator (CSA) certification required
  • Strong proficiency in JavaScript, HTML, AngularJS, and additional web technologies
  • Understanding of Agile Scrum methodologies and SDLC

Responsibilities

  • Stay current with emerging ServiceNow technologies and best practices
  • Design and develop ServiceNow applications, modules, and interfaces
  • Collaborate with admins and technical teams on enhancements and issue resolution
  • Analyze and document functional and technical requirements with stakeholders
  • Identify process inefficiencies and recommend effective solutions
  • Support configuration and maintenance of development and production environments
  • Provide ongoing support and troubleshooting for ServiceNow applications

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
Full Job Description
Position Summary

Credence has an immediate need for a ServiceNow Developer to design, develop, configure, and maintain ServiceNow solutions that support business and IT operations. This role partners with stakeholders, system administrators, and cross-functional teams to deliver scalable applications, workflows, and integrations while supporting platform modernization and process automation. The ideal candidate will have experience with ServiceNow development, Agile methodologies, and IT service management (ITSM) best practices.

Responsibilities include, but are not limited to the duties listed below:
  • Stay current with emerging technologies, ServiceNow platform capabilities, and industry best practices to support automation and modernization initiatives.
  • Design, develop, customize, and deploy ServiceNow applications, modules, workflows, forms, and user interfaces to support business and operational requirements.
  • Collaborate with ServiceNow administrators and technical teams to implement enhancements, resolve issues, and support platform configuration changes.
  • Partner with stakeholders to gather, analyze, and document functional and technical requirements.
  • Identify system deficiencies, process inefficiencies, and technical challenges, and recommend effective solutions.
  • Develop and maintain solutions that align with ServiceNow design patterns, development standards, and best practices to ensure scalability, reliability, and reusability.
  • Ensure development, testing, staging, sandbox, and production environments are properly configured, maintained, and consistent.
  • Support the establishment of reliable and repeatable development, deployment, and release management processes.
  • Provide ongoing production support, troubleshooting, and end-user assistance for ServiceNow applications and integrations.
  • Work closely with Scrum Masters, business stakeholders, and IT teams to support platform enhancements, implementations, and operational needs.
  • Design and develop integrations between ServiceNow and other enterprise platforms and applications.
  • Participate in Agile ceremonies and collaborate with cross-functional teams to deliver software solutions that meet project objectives and client expectations.
  • Conduct code reviews and provide technical guidance and mentorship to other developers as needed.
  • Apply UI/UX requirements and best practices to enhance the user experience and usability of ServiceNow applications.
  • Utilize version control, continuous integration, and continuous delivery (CI/CD) practices throughout the software development lifecycle.
  • Create, maintain, and update technical documentation, system configurations, and development artifacts in accordance with organizational standards.
  • Perform additional duties and special projects as assigned.

Requirements
  • US citizenship with Active Secret Clearance required.
  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or equivalent combination of education and experience.
  • 5+ years of experience in software development, including ServiceNow platform development.
  • Experience designing and developing custom scoped applications within the ServiceNow platform.
  • Hands-on experience with ServiceNow Application Engine, Flow Designer, and workflow automation.
  • Experience configuring, customizing, and extending ServiceNow Case Management and related platform modules.
  • ServiceNow Certified System Administrator (CSA) certification required; Certified Application Developer (CAD) certification preferred.
  • Experience developing post-MVP enhancements, including system configuration, development, testing, deployment, and technical documentation.
  • Strong proficiency in JavaScript, HTML, AngularJS, and other web technologies used within the ServiceNow platform.
  • Experience with one or more programming languages such as Java, Python, C++, or similar.
  • Knowledge of REST/SOAP APIs, integrations, and web services.
  • Understanding of Agile Scrum methodologies and the software development lifecycle (SDLC).
  • Experience applying software design principles, architectural patterns, and development best practices to create scalable and maintainable solutions.
  • Strong analytical, problem-solving, communication, and collaboration skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced, team-oriented environment.


Salary Range: $141,000 - $185,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources

About Credence Management Solutions, LLC

Credence Management Solutions, LLC Careers

There has never been a better time to join the dynamic team at Credence Management Solutions, LLC—the forefront of professional services and consulting excellence.

Work You’ll Do

Join Credence Management Solutions, LLC's esteemed team to assist some of the most prestigious agencies and organizations in mastering their operational and strategic goals. Elevate industries and transform operations with the brightest minds at Credence Management Solutions, LLC. Positioned uniquely at the nexus of technology, industry knowledge, and innovative solutions, there’s no stronger leadership in consulting and professional services today. Engage with a diverse team of business and technology advisors to help clients navigate through complex challenges and transformations. Collaborate with a dedicated group of professionals, fostering an environment rich in diversity and innovation.

Introducing the Credence Management Solutions, LLC Professional Growth and Development Initiative

The initiative is crafting a leading-edge environment to assist some of the most renowned organizations in achieving operational excellence with cutting-edge solutions.

Do Innovative Work

Be part of the largest pool of experts—dedicated to blending technology, strategic acumen, and digital innovation.

Drive Innovative Solutions

Deliver targeted strategies and solutions through a depth and breadth of consulting experience and creativity that’s unparalleled.

Be Part of a Great Team

Engage in a wide array of projects utilizing state-of-the-art technology and harness the collective capabilities, extensive scale, and collaborative ethos of the Credence team.

Future-proof Your Career

Advance as far as your ambition can take you with boundless opportunities for career growth, supported by comprehensive training, development programs, and certification support.

Explore

Discover how Credence Management Solutions, LLC is leading clients towards innovative operational strategies, enhancing efficiency and effectiveness across various sectors.

The Credence Leadership and Innovation Network

The combined service capabilities, extensive scale, and collaborative solution development enable clients to overcome challenges and lead transformations in their respective fields. Clients globally turn to Credence Management Solutions, LLC for new strategies and robust solutions to drive growth and innovation in an evolving marketplace.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Credence Management Solutions, LLC seeks passionate, curious, creative, and solution-driven team players. SEARCH CREDENCE JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can utilize today—all from the professionals who work at Credence Management Solutions, LLC.

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Learn more about Credence Management Solutions, LLC
Size
1,001 employees
Industry
Business Services
* Ladders Estimates

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