CACI International

ServiceNow Developer

CACI International$103K — $218K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizen with active TS/SCI Clearance and Polygraph.
  • Bachelor's degree in IT or related field and 6 years experience; Master’s with 4 years; or Associates with 8 years.
  • Extensive backend development experience with JavaScript in ServiceNow.
  • ServiceNow developer certification (preferably CSA).
  • Strong understanding of ServiceNow best practices for workflow and process management.
  • Excellent interpersonal skills and ability to team with industry partners.
  • Experience in scrum and agile development frameworks.

Responsibilities

  • Develop and enhance ServiceNow applications across various modules including ITSM and HR Service Delivery.
  • Implement ITIL principles into ServiceNow workflows for incident and change management.
  • Manage data structures within ServiceNow, delivering reports and dashboards for business insights.
  • Develop, unit test, and manage code reviews while building CI/CD pipelines.
  • Customize ServiceNow applications and aid in rolling out new modules and configurations.
  • Maintain configuration management on ServiceNow across multiple environments.
  • Collaborate with stakeholders to define IT goals and advise on business process re-engineering.

Benefits

  • Flexible time off and robust learning resources.
  • A culture emphasizing integrity and trust among employees.
  • Focus on continuous growth with advancement opportunities.
  • Comprehensive health and wellness programs.
  • Financial and retirement benefits, including family support.
Full Job Description
Job Title: ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

Description

CACI is seeking a ServiceNow Developer to join our Development Team on the Luke Program. You will support our client with design, creation, deployment, and maintenance of ServiceNow core ITSM platform and scoped applications supporting the Intelligence Community.  Bring your talent, sense of urgency, and innovative ideas to our development team who are currently developing solutions and solving business problems using ServiceNow!

Responsibilities:

  • Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, CMDB, ITOM/ITAM, CSM, ATF, VTBs, Agile, Service Portal, HR Service Delivery, Change Management, Custom Development, etc.
  • ImplementITILprinciplesandtranslateintoServiceNowworkflows,includingincident,problem,change,andservicerequestmanagement.
  • ManagingandmaintainingdatastructureswithinServiceNow,includingtables,relationships,anddatamodeling,whiledesigninganddeliveringcomprehensivereportsanddashboardsthatprovideactionablebusinessinsights
  • Develop and unit test, hold code reviews, and help to build the pipeline for continuous integration/continuous delivery.
  • Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.
  • Create, maintain configuration management on the ServiceNow platform in all environments.
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
  • Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
  • Provide expertise in standards and validations (e.g., ISO 9000).
  • Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
  • Coordinate between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
  • Develop process documentation, testing, workflows, and work plans.
  • Lead and/or participate in requirements presentations to leadership
  • Coordinate with multiple departments within and outside of the customer27s organization to accomplish project tasks.

Qualifications:

Required:

  • Must be a U.S. Citizen with an active Top Secret (TS)/SCI Clearance with Polygraph.
  • Bachelor27s degree preferably in an IT related field and a minimum of 6 years of related experience; or a Master27s with 4 years of experience; an Associates with 8 years of experience.
  • Extensive backend development experience with JavaScript27s programming language and how it applies to ServiceNow, along with ServiceNow Glide.
  • ServiceNow developer certification, preferably Certified System Administrator (CSA).
  • Firm understanding of ServiceNow, best practices across both commercial and federal sectors as it relates to workflow and process management.
  • Excellent interpersonal skills with proven ability to team with industry partners.
  • Ability to estimate work effort requirements efficiently and appropriately.
  • Ability to communicate effectively in a fast-paced environment.
  • Experience in scrum and agile frameworks for development to include task management, participating in stand-ups and sprint reviews, gathering requirements, and creating documentation.

Desired:

  • Configuration Management experience and certifications.
  • Graphics design or UX/UI design experience.
  • Experience in HTML/CSS and Jelly scripting.
  • Previous work within the Intelligence Community.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you27ll be part of a high-performing group dedicated to our customer27s missions and driven by a higher purpose 2D to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You27ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground 2D in your career and in our legacy.


Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$103,800 - $218,100

About CACI International

CACI International Inc is a multinational professional services and information technology company. It provides services to many branches of the federal government including defense, homeland security, intelligence, and healthcare. CACI has approximately 23,000 employees worldwide. The company's mission is to provide enterprise and mission technology services and solutions that best fit the needs of its customers. CACI has been named a Fortune World's Most Admired Company, a Washington Post Top Workplace, and a Forbes Best Employer for Diversity.
Learn more about CACI International
Size
22,000 employees
Market Cap
$7.1 billion
Industry
Net Income
$374.4 million
Founded
1962
5 Year Trend
+7.3%
Revenue
$5.8 billion
NASDAQ

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