SERVICENOW ARCHITECT

General Dynamics Information Technology, Inc.

$159K — $215K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in an Engineering discipline required; Master’s preferred
  • 15+ years of relevant experience required
  • Top Secret clearance with SCI eligibility necessary
  • ITIL 4 Foundation certification required within 9 months
  • Security +, CASP+, CCSP, Cloud+, or CSSLP certifications preferred

Responsibilities

  • Design, develop, and maintain the ServiceNow platform for ITSM processes
  • Customize ServiceNow applications and modules to align with business needs
  • Create and configure workflows, business rules, and notifications
  • Collaborate with cross-functional teams for system integration
  • Troubleshoot and resolve ServiceNow functionality issues
  • Support integrations using REST, SOAP, JSON protocols

Benefits

  • Full-flex work week for better work/life balance
  • 401K plan with company match
  • Comprehensive health and wellness packages
  • Opportunities for professional growth and education
  • Cutting-edge technologies and tools provided
  • Paid vacation, holidays, and various paid leave options
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
Professional Engineering

Job Qualifications:

Skills:
Design, Information Technology (IT) Services, Technical Solutions
Certifications:
None
Experience:
15 + years of related experience
US Citizenship Required:
Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

SERVICENOW ARCHITECT
  • Designs, develops, and maintains ServiceNow platform to ensure efficient ITSM processes and enhance the overall user experience.
  • Designs, develops, and customizes ServiceNow applications, modules, and integrations to meet business needs.
  • Creates and configures workflows, business rules, UI policies, and notifications.
  • Collaborates with cross-functional teams to ensure seamless integration with other systems.
  • Troubleshoots and resolves issues related to ServiceNow functionality.
  • Supports ServiceNow integrations using REST, SOAP, JSON, and other relevant protocols.


WHAT YOU'LL NEED TO SUCCEED:
  • Requires a Bachelors Degree in Engineering discipline, 15+ years of experience
  • Masters Degree is desired
  • Security Clearance Level: Top Secret with SCI eligibility
  • Required Certifications: ITIL 4 Foundation within 9 months of start; Security + or CASP+ or CCSP or Cloud+ or CSSLP
  • Location: Offutt AFB, NE


GDIT IS YOUR PLACE:
  • Full-flex work week to own your priorities at work
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays


#SCITLS

The likely salary range for this position is $159,375 - $215,625. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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