ServiceNow Administrator/Developer - SA2 - TS/SCI Poly required

EMTAK LLC • $100K — $120K *
Annapolis, MD 21401In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 2+ years of hands-on ServiceNow Administration and Development experience
  • Experience administering and troubleshooting Linux/UNIX systems
  • Development experience with JavaScript or other high-level programming languages
  • Working knowledge of HTML, XML, and CSS
  • Experience developing workflows, service requests, reports, and automated processes in ServiceNow
  • Demonstrated ability to mentor junior technical personnel
  • Strong communication, troubleshooting, and interpersonal skills

Responsibilities

  • Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow environments
  • Develop and maintain custom ServiceNow workflows and service requests
  • Build solutions that meet business and technical requirements
  • Implement integrations and process automation using ServiceNow Orchestration
  • Monitor ServiceNow application health, usage, performance, and compliance
  • Troubleshoot Linux/UNIX systems supporting the ServiceNow environment
  • Train and mentor junior team members

Benefits

  • Opportunities for hands-on experience in a hybrid cloud environment
  • Participation in automation and process improvement projects
  • Collaborative work environment with cross-functional teams
  • Mentorship opportunities for career development
  • Exposure to ServiceNow Orchestration and integrations
  • Professional development through technical documentation creation
Full Job Description
ServiceNow Administrator/Developer
Clearance: Active TS/SCI with Polygraph required.

We are seeking a ServiceNow Administrator/Developer (SA2) to join a highly skilled team supporting the design, development, administration, and integration of enterprise ServiceNow solutions. The ideal candidate will have hands-on experience managing and developing within a self-hosted ServiceNow environment, with strong Linux/UNIX troubleshooting and JavaScript development skills.

This position supports a hybrid cloud environment and provides an opportunity to work on automation, integrations, workflows, reporting, and process improvements. AWS experience is a plus.

Responsibilities
  • Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow environments.
  • Develop and maintain custom ServiceNow workflows and service requests.
  • Build solutions that meet business and technical requirements.
  • Develop and maintain ServiceNow views, dashboards, and reports.
  • Implement integrations and process automation using ServiceNow Orchestration.
  • Develop scripts to automate routine administrative and operational tasks.
  • Perform system, integration, and Section 508 compliance testing.
  • Monitor ServiceNow application health, usage, performance, and compliance.
  • Evaluate existing ServiceNow capabilities and recommend enhancements and process improvements.
  • Troubleshoot Linux/UNIX systems supporting the ServiceNow environment.
  • Create and maintain technical documentation.
  • Train and mentor junior team members.
  • Work collaboratively with engineering, development, and customer teams to deliver reliable solutions.

Required Qualifications
  • 2+ years of hands-on ServiceNow Administration and Development experience.
  • Experience administering and troubleshooting Linux/UNIX systems.
  • Development experience with JavaScript or other high-level programming languages.
  • Working knowledge of HTML, XML, and CSS.
  • Experience developing workflows, service requests, reports, and automated processes in ServiceNow.
  • Experience creating and maintaining technical documentation.
  • Demonstrated ability to mentor junior technical personnel.
  • Strong communication, troubleshooting, and interpersonal skills.
  • Ability to work effectively in a collaborative team environment.

Desired Qualifications
  • Experience administering a self-hosted ServiceNow instance, including ServiceNow application upgrades.
  • Experience with ServiceNow Orchestration and integrations.
  • Java development experience.
  • Experience analyzing existing processes and implementing efficiencies through automation.
  • ServiceNow certifications, such as ServiceNow Certified System Administrator or Certified Application Developer.
  • AWS/cloud experience.

LCAT Requirements
  • 10 years of experience as a Systems Administrator (SA) supporting programs and contracts of similar scope, type, and complexity.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five additional years of Systems Administration experience may be substituted for the Bachelor's degree.
  • Must meet DoD 8570.01-M IAT Level II requirements with one of the following certifications:
    • Security+
    • SSCP
    • GSEC
    • CCNA Security
    • GICSP


About EMTAK LLC

EMTAK LLC Careers

Joining EMTAK LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to excellence in innovation and leadership. EMTAK LLC, known for its robust commitment to diversity and professional growth, is actively seeking talented individuals to contribute to and thrive within its dynamic environment.

Explore Job Opportunities

EMTAK LLC offers a variety of job opportunities that cater to a range of skills and interests. Each position at EMTAK LLC is designed to challenge team members while providing them with the opportunity to grow both personally and professionally. Explore open positions that align with your career aspirations and skill set.

Experience Professional Growth and Development

EMTAK LLC is committed to the professional growth of its team members through comprehensive leadership and diversity training programs. These initiatives ensure that every employee, from internship to senior leadership, receives the guidance and knowledge necessary to advance their career.

Innovative Work Culture

EMTAK LLC fosters an innovative work culture where creativity and ideas flourish. This environment encourages team members to stay ahead of industry trends through continuous learning and networking opportunities. EMTAK LLC's commitment to innovation is integral to the company's success and is reflected in every project and team achievement.

Benefits and Employment Perks

Choosing a career at EMTAK LLC means enjoying a competitive array of benefits. The company values the well-being and satisfaction of its team members, offering substantial employment benefits that support both personal and professional life. From health and wellness to financial and retirement planning, EMTAK LLC ensures that team members are well taken care of.

Internship Programs

For those beginning their professional journey, EMTAK LLC provides internship programs that offer a hands-on experience in the industry. Interns at EMTAK LLC gain invaluable work experience, develop essential skills, and build professional networks that serve as a foundation for future career opportunities.

Join the EMTAK LLC Team

EMTAK LLC is hiring! Search for available jobs that match your skills and interests. EMTAK LLC looks for passionate, curious, and solution-driven individuals. Prepare your resume, ace the interview, and join a team that values leadership and innovation.

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Industry
Technical Services
* Ladders Estimates

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