Vixxo

Service Provider Manager

Vixxo • $80K — $95K *
Hartford, CT 06106In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, or related field
  • 5-8 years in vendor management or service-related sales
  • Knowledge of supply chain and trade sourcing
  • Experience in Facility Maintenance, HVAC/R, plumbing, or electrical services is a plus
  • Proficient in Microsoft Office, especially Word and Excel
  • Strong financial and analytical skills
  • Willingness to travel up to 60% annually

Responsibilities

  • Develop and manage relationships with service providers in a designated region
  • Negotiate contracts and establish agreements for mutual benefit
  • Ensure service providers comply with contractual obligations
  • Drive cost efficiency while enhancing product and service quality
  • Act as a liaison between service centers and service providers
  • Review and analyze KPIs for continuous improvement
  • Facilitate additional work opportunities through performance evaluations

Benefits

  • Confidential information handling according to EEO guidelines
Full Job Description
Job Description

About the Role

The Service Provider Manager is responsible for the growth and retention of a qualified network of Service Providers within a defined geographical region. Negotiate and work with service providers to establish relationships and partnerships creating a mutual benefit for the Company and the independent business owner. The Service Provider Manager has an overarching goal to ensure service providers understand their contractual requirements drive the total cost of ownership out of the Service Provider base while improving product/service quality to clients. Responsible for managing contracts (labor rates) with new and established Service Providers. This professional will support the service centers and the SP acting as a liaison with service providers at the strategic level for service delivery of these trades. Additional responsibilities include reviewing KPI performance with SP's for continued improvement resulting in additional work.

Qualifications

About You
  • Bachelor of Science degree in Business, Engineering or related filed
  • 5-8 years of experience in vendor management and contract negotiation or service related sales
  • Supply chain knowledge, specific with trade sourcing expertise
  • Facility Maintenance or experience with HVAC/R, plumbing and electrical services experience a plus
  • Working knowledge of Microsoft Office (Word and Excel); technical aptitude to work within additional software applications
  • Strong financial, analytical and business acumen
  • The position requires regular travel at an annual rate up to 60%


Additional Information

All your information will be kept confidential according to EEO guidelines.

About Vixxo

Vixxo is a facilities management company that provides a range of services to businesses across the United States and Canada. The company's services include maintenance and repair, asset management, and energy management. Vixxo's solutions are designed to help businesses reduce costs, improve efficiency, and enhance the customer experience. The company was founded in 2010 and is headquartered in Phoenix, Arizona.
Learn more about Vixxo
Size
1,000 employees
Industry
Business Services
Founded
2010
Revenue
$200 million
NASDAQ
* Ladders Estimates

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