Join our Service Planning team as a Senior Assistant I and play a key role in delivering outstanding customer experiences. You'll coordinate service operations at customer sites, optimize resources, and ensure our field teams are set up for success every time.
What will you do?- Analyze project requirements and allocate qualified resources to match scope and customer needs
- Schedule services to ensure parts, tools, and instructions are ready for seamless on-site execution
- Maintain accurate data in CRM and business systems to support efficient job scheduling and delivery
- Track service performance and collaborate with teams to streamline processes and improve quality
What are the key skills we are looking for?- Project Scheduling - intermediate level; coordinating timelines and resources to meet customer delivery commitments
- Safety Management - intermediate level; ensuring compliance with safety requirements across service operations
- Adaptability - developing level; adjusting plans quickly when priorities or site conditions change
- Communication - developing level; sharing updates clearly with field teams and internal stakeholders
- Customer Relationship Management - developing level; maintaining accurate customer data to support service delivery
- Resource Allocation - developing level; matching workforce skills to project requirements efficiently
- Collaboration - developing level; working across teams to ensure timely and coordinated service execution
- Documentation - developing level; recording service details to maintain quality and compliance standards
What qualifications will make you successful?- Strong organizational skills with attention to detail and follow-through
- Proactive problem-solving mindset when facing operational challenges
- Comfortable working independently while knowing when to escalate
- Customer-focused approach that prioritizes satisfaction and delivery excellence
What's in it for me?- Direct impact on customer satisfaction and operational efficiency
- Collaborative environment where your coordination skills drive team success
- Opportunities to develop expertise in service operations and resource management
- Supportive team that values your contributions and invests in your growth
Bring your organizational talent to a team that's ready to welcome you - apply now!
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.
