2-3 years of relevant work experience in platform engineering or related fields.
1 year of experience configuring or developing ServiceNow.
Preferred: ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
Proficiency in writing clean and efficient code.
Experience with continuous integration and continuous delivery methodologies.
Responsibilities
Design and develop high-quality software solutions with maintainable code.
Automate deployment processes using internal software platforms.
Collaborate with cross-functional teams to gather requirements and deliver effective solutions.
Write and maintain unit and integration tests while performing debugging tasks.
Suggest and implement improvements to software development and deployment processes.
Maintain comprehensive documentation for software applications and configurations.
Provide technical support and troubleshooting for issues with deployed applications.
Benefits
Hybrid work model at Midtown Atlanta Technology Hub.
Opportunity for professional development with certifications in ServiceNow.
Engagement with cross-functional teams, enhancing collaborative skill sets.
Full Job Description
Job Purpose and Impact
The Professional, Platform Engineering job maintains and partners to design and develop digital technology infrastructure to support information technology applications and services. With limited supervision, this job collaborates with cross functional teams to implement new software features to meet user needs and business goals and upgrade existing platforms to improve performance and functionality through writing clean, efficient and scalable code and troubleshooting and debugging moderately complex issues. This job also participates in code reviews to maintain high code quality and share knowledge with platform engineering team members.
Key Accountabilities
SOFTWARE DEVELOPMENT: Partners to design and develop high quality software solutions by writing clean, maintainable and efficient codes.
AUTOMATION: Applies internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.
COLLABORATION: Partners with cross functional team of product managers, designers and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.
TESTING & DEBUGGING: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software, applying test driven development as needed.
CONTINUOUS IMPROVEMENT: Identifies and suggests options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability.
DOCUMENTATION: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes and system configurations.
TECHNICAL SUPPORT: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.
Qualifications
Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
Minimum requirement of 1 year configuring/developing ServiceNow.
PREFERRED QUALIFICATIONS:
ServiceNow Certified System Administrator (CSA) certification and/or ServiceNow Certified Application Developer (CAD) certification, or willingness to obtain ServiceNow certification.
ADDITIONAL:
The business will not sponsor applicants for work visas for this position
This position requires onsite (hybrid) presence at our Midtown Atlanta Technology Hub
