Service Manager

S and J Plumbing

$100K — $140K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Leadership experience with aspirations for growth
  • Strong communication skills for positive interactions
  • Proven ability to inspire team development
  • Commitment to exceptional customer service
  • Track record in driving team performance
  • Detail-oriented, organized multi-tasker
  • Proficient in Microsoft Office applications (Excel, Word, PowerPoint)

Responsibilities

  • Recruit, hire, and train field technicians
  • Coordinate with dispatch to assign technicians effectively
  • Set a positive tone and energy for the department daily
  • Inspire technicians to achieve individual and team goals
  • Train and hold team accountable for performance standards
  • Support team members in their professional and personal growth

Benefits

  • Opportunity to build and lead an ideal service team
  • Work in an appreciative and supportive environment
  • Direct impact on the success of the company
  • Room for personal and professional growth
Full Job Description
Service Manager

You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal service department with the best in the industry working for you!

What You Will Do
  • Recruit, hire, train, and improve the field technicians.
  • Work with the dispatch department to make sure the right technician goes to the right job.
  • Bring more energy than you take, because you will set the tone every day for the entire department.
  • Inspire technicians to hit their goals.
  • Train, develop, and hold your team accountable to exceptional performance standards.
  • Assist your team and be of service to them both professionally and personally.

Desired Skills and Experience
  • Leadership qualities, experiences, and aspirations.
  • Ability to communicate positively and constructively.
  • Possess the ability to inspire both personal and professional growth in our team members.
  • Ability to provide unparalleled customer satisfaction.
  • Ability to drive team performance to achieve all business goals and objectives.
  • Be detail-oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
  • Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about S and J Plumbing by visiting www.SandJplumbing.com

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