Service Manager, Clark's Menlo Park

McGuire Moorman Lambert Hospitality

$85K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of progressive management experience in California restaurant industry, preferably boutique or upscale dining
  • Strong verbal and written communication skills
  • Ability to lead, coach, and inspire front-of-house teams
  • Problem-solving ability in fast-paced environments
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
  • English fluency required, Spanish fluency preferred

Responsibilities

  • Oversee front-of-house service operations
  • Ensure seamless guest experiences and adherence to service standards
  • Collaborate closely with the General Manager and culinary leadership
  • Manage daily operations including floor management and guest relations
  • Inspire and coach team performance to achieve operational excellence

Benefits

  • Paid Time Off
  • MML property discounts (Hotel, Restaurant, Retail)
  • Beverage education reimbursement
  • Advancement and promotion opportunities
  • Community service opportunities
  • Relocation assistance
  • Medical, dental, vision, disability, life, and pet insurance
  • Retirement benefits
  • Parental leave
Full Job Description
As we continue to build our opening leadership team, we are seeking an experienced Service Manager to help lead front-of-house operations and deliver an exceptional guest experience every day.

The Service Manager plays a key leadership role in overseeing front-of-house service operations, ensuring seamless guest experiences, strong team performance, and adherence to Clark's service standards. This position works closely with the General Manager and culinary leadership to uphold the culture, hospitality, and operational excellence of the restaurant.

What Clark's Oyster Bar Offers
  • Salary Range: $85,000 - $95,000
  • Bonus potential
  • Paid Time Off
  • MML property discounts (Hotel, Restaurant, Retail)
  • Beverage education reimbursement
  • Advancement and promotion opportunities
  • Community service opportunities
  • Relocation assistance
  • Medical, dental, vision, disability, life, and pet insurance
  • Retirement benefits
  • Parental leave

What You'll Bring
  • Passion for Hospitality: A genuine love for service and creating memorable guest experiences
  • Service Leadership: Proven ability to lead, coach, and inspire front-of-house teams
  • Operational Excellence: Oversee daily service operations including floor management, guest relations, staffing, and service standards
  • Communication Skills: Strong verbal and written communication with guests, team members, and senior leadership
  • Problem-Solving: Ability to remain calm, decisive, and guest-focused in a fast-paced environment
  • Experience: Minimum of two years of progressive management experience in the California restaurant industry; boutique or upscale dining experience preferred
  • Language Skills: English required; Spanish fluency preferred
  • Education: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred

Schedule & Availability
  • Full-time
  • Flexibility to work all shifts, including evenings, weekends, and holidays

Physical Requirements
  • Ability to stand, walk, and move throughout service for extended periods
  • Use hands and arms to reach, handle, or feel objects
  • Occasional lifting of up to 25 pounds
  • Ability to see clearly at close and far distances and adjust focus
  • Moderate noise level

Additional Information

Employment is contingent upon successful completion of a comprehensive background check, including verification of employment history, education, and other relevant records.

Salary Description

$85,000 - $95,000

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