As the Service Center Outbound Manager you will manage assigned zone/service center operations including staff, process management, security procedures, and all customer service functions.
Work Shift and Hours: - Monday - Friday, 9:00am - 6:00pm or depending on business needs.
Compensation Details: - The expected base salary for this position is starting between $67,910.00 - $94,761.00 annually, more depending on experience and negotiations.
- This position is also bonus eligible - based on specific and relevant business metrics.
In this role you will:- Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning.
- Train team on all aspects of applicable business systems, including the use of the system features to improve accuracy and efficiency of all assigned processes.
- Manage activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting of merchandise; maximize warehouse efficiency by recommending workstation changes and other work improvements as dictated by material stocking requirements. May also be required to assist in these activities as needed.
- Manage incoming and outgoing shipment activity; oversee efficient, accurate, and timely customer service to ensure service goals are attained.
- Maintain security of merchandise and equipment, and ensure safe working conditions; perform/supervise the annual physical inventory and daily cycle counts.
- Determine routing of orders, and inspect loading operations to ensure compliance with shipping specifications, security, and direct movement of shipments from shipping and receiving dock to storage and work area.
- Compile records of shipping and receiving activities, post weight and shipping charges, and prepare bills of lading.
- Prepare various reports, including security, safety, inventory, trucking expense, and equipment maintenance.
- Expedite special projects and emergency deliveries.
- Participate in or assume leadership role on the Zone/Service Center Steering Committee.
What you bring to the table:- Minimum 1 year of experience: Extensive supervisory, logistics, and material handling experience required
- Four-year degree preferred
- Strong leadership skills and ability to effectively supervise staff and achieve results through others
- Strong oral and written communication skills
- Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
- Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions.
- Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions.
- Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required.
- Ability to operate and maintain all automated warehouse systems
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Apply now and find out what's next for you.
