Service AdvisorStivers Ford Lincoln | Waukee, IowaEarn $70,000-$120,000+ Per YearMonday-Friday Schedule | No Saturdays | No SundaysIf you're an experienced Service Advisor who wants a busy service drive, unlimited earning potential, and a dealership that invests in your success, we'd love to talk with you.
What You'll DoAs a Service Advisor, you'll be the trusted liaison between our customers and our technicians. You'll help customers understand their vehicle's needs while delivering an exceptional ownership experience built on communication, transparency, and trust.
Responsibilities include:
- Welcome customers with professionalism and enthusiasm
- Listen carefully to customer concerns and accurately document repair needs
- Perform vehicle walk-arounds and inspections
- Prepare repair orders and maintenance recommendations
- Coordinate repairs with technicians to ensure timely completion
- Provide consistent updates throughout the repair process
- Build lasting customer relationships through exceptional service
- Recommend maintenance and repair services based on customer needs
- Work closely with technicians, parts personnel, and service administration to keep repairs moving efficiently
- Assist with vehicle staging and customer transportation when needed
We're Looking For Someone Who- Has previous Automotive Service Advisor experience
- Delivers exceptional customer service
- Is motivated by performance and earning potential
- Has excellent communication and relationship-building skills
- Thrives in a fast-paced, team-oriented environment
- Is organized, dependable, and self-motivated
- Possesses basic automotive repair knowledge
- Wants to build a long-term career with a respected dealership
Why You'll Love Working HereOur Service Advisors don't have to chase business-it comes through our doors every day.
With more than
3,500 repair orders every month, a strong customer-pay mix, and
20 dedicated retail technicians, you'll have every opportunity to build lasting customer relationships while maximizing your income.
We believe in giving our employees the tools, support, and leadership they need to succeed. When our team wins, our customers win-and that's what has made Stivers Ford Lincoln one of Iowa's most respected automotive dealerships.
If you're currently working somewhere that limits your earning potential, lacks support, or requires you to give up your weekends, now is the perfect time to make a change.
Compensation$70,000-$120,000+ annually- Base Salary
- Performance Bonuses
- Paid Training
- Career Development
ScheduleFull-TimeMonday-FridayNo Saturdays • No SundaysApply TodayIf you're ready to join one of Iowa's busiest and most successful service departments, we'd like to hear from you.
Please email your resume to:
Erica HeckRecruitment Consultant
Visit our employment page to learn more about joining the Stivers team:
https://stiversfordia.com/employment
Join a dealership where your performance is rewarded, your career can grow, and your weekends belong to you. 
