Location: Southampton, NY
Job Type: Full-Time

Compensation: 89-110K annually

Join Our Team

CDJR Southampton is seeking a motivated, customer-focused Service Advisor to join our growing team. If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced automotive environment, we want to hear from you.

As a Service Advisor, you will serve as the primary point of contact for our service customers, ensuring a premium ownership experience while coordinating vehicle service and maintenance needs.

Responsibilities

Greet customers and provide a professional, welcoming experience.

Schedule service appointments and accurately document customer concerns.

Communicate repair recommendations, maintenance needs, and service timelines.

Prepare repair orders and maintain accurate customer records.

Coordinate with technicians to ensure timely completion of repairs.

Keep customers informed throughout the service process.

Review completed work with customers and explain services performed.

Promote recommended maintenance and service offerings.

Ensure customer satisfaction and help maintain high CSI scores.

Qualifications

Previous automotive service advisor experience preferred.

Strong customer service and communication skills.

Ability to multitask in a fast-paced environment.

Excellent organizational and problem-solving abilities.

Proficiency with computer systems and dealership software.

Valid driver's license with a clean driving record.

Experience with luxury brands is a plus but not required.

Benefits

Competitive compensation package

Medical, Dental, and Vision Insurance

401(k)

Paid Time Off and Holidays

Supplemental Insurance Options

Employee Discounts

Ongoing Training and Career Development

Opportunity to work with world-class luxury automotive brands

Requirements

Requirements for Automotive Service Advisor:

Valid driver's license, along with a three year clean driving record

Willing to submit to pre-employment screenings, including background and MVR

Organized and friendly personality

Time management skills

Exceptional communication skills

Professional, well-groomed personal appearance

Proven track record of service and sales success

Strong record of positive customer satisfaction results

Team oriented and self motivated

Able to work with little supervision