TeleTech

Server Systems Engineering Lead

TeleTech$86K — $198K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 30+ years of experience in Enterprise IT services with Windows Server
  • 3+ years of experience leading technical teams or infrastructure programs
  • Design experience with Active Directory Domain Services at enterprise scale
  • Familiarity with hybrid identity integration (AD DS and Microsoft Entra ID)
  • Proficient in enterprise endpoint management (MCM/SCCM)
  • Knowledge of server virtualization and Windows PowerShell automation
  • Secret clearance and relevant certifications (CompTIA Security+, Microsoft, RedHat, or Cisco)

Responsibilities

  • Lead enterprise IT integration and system testing for server platforms
  • Guide IT systems engineers in optimizing security and performance
  • Serve as on-site technical advisor to government clients
  • Shape system architecture and modernization strategies
  • Drive Azure cloud modernization and virtualization initiatives
  • Collaborate with cross-functional teams to solve complex challenges
  • Oversee technical documentation and engineering reviews

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Flexible work-life programs and dependent care support
  • Recognition awards for exceptional employee performance
Full Job Description
Server Systems Engineering Lead The Opportunity: As a Server Systems Engineering Lead, you will lead enterprise IT integration, system testing, troubleshooting, engineering reviews, and technical documentation while guiding IT systems engineers in architecting, deploying, optimizing, and securing server platforms across Windows, Linux, virtualization, and cloud environments. You will serve as the primary technical authority for the systems engineering team, providing daily direction, implementation oversight, timely engineering decisions, and hands-on mentoring to strengthen technical depth and performance across the group. In addition, youll act as an on-site technical advisor to government clients, shaping system architecture, solution design, modernization strategy, and implementation planning for mission-critical capabilities. This role leads the end-to-end Windows enterprise stack, including Active Directory and Entra hybrid identity, PKI and certificate services, MCM and VMWare, Microsoft Defender, and Azure Stack HCI clusters. You will set the technical direction and guide IT systems engineers in delivering secure, modernized infrastructure. Your leadership will drive Azure cloud modernization, virtualization, automation and IaC adoption, storage consolidation, and enterprise network modernization. Working alongside cross-functional engineering teams, youll solve complex challenges while enhancing the security and resilience of the Navys mission-critical server and network environment. Grow your career with us as we modernize and protect the Navys enterprise infrastructure. Join us. The world cant wait. You Have: 30+ years of experience architecting, designing, securing, installing, troubleshooting, and documenting Enterprise IT services with Windows Server 3+ years of experience leading technical teams or serving as technical lead on an enterprise infrastructure program Experience designing and operating Active Directory Domain Services at enterprise scale, including multi-site replication and Group Policy architecture Experience with hybrid identity integration between AD DS and Microsoft Entra ID Experience with enterprise endpoint management using MCM/SCCM, including OS deployment and software update management Experience with server virtualization, hyperconverged infrastructure, and Windows PowerShell for automation and configuration management Secret clearance HS diploma or GED CompTIA Security+ and Microsoft, RedHat, or Cisco Certifications Nice If You Have: Experience with Azure Stack HCI or VxRail in a classified or OCONUS environment Experience with enterprise PKI design and DoD PKI/CAC integration Experience with Microsoft Defender for Endpoint and Defender for Identity at enterprise scale Experience integrating Windows infrastructure with 802.1X/NAC platforms such as Cisco ISE or Forescout Experience with Splunk or equivalent SIEM for infrastructure telemetry Experience with Infrastructure as Code and CI/CD for infrastructure, such as Terraform, Ansible, or Azure DevOps Experience supporting Navy afloat or OCONUS network programs Experience with Zero Trust reference architecture implementation Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allens benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individuals particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allens total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
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