KeyBank

Senior Workfront System Administrator – Marketing Operations

KeyBank • $71K — $125K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor’s degree preferred; 3–5 years of experience in advertising agency or marketing project management.
  • Adobe Workfront Core Developer certification preferred.
  • Experience in both traditional and digital creative development processes.
  • Proven relationship-building skills within cross-functional teams.
  • Strong written and oral communication skills with demonstrated presentation expertise.
  • Strong client focus and timely delivery capabilities.

Responsibilities

  • Administer and optimize the Adobe Workfront platform for marketing operations.
  • Train users and develop resources for onboarding and troubleshooting Workfront.
  • Design and maintain automation workflows to enhance marketing delivery efficiency.
  • Create and enhance reporting tools and dashboards in Workfront.
  • Partner with project coordinators to ensure deadlines and expectations are met.
  • Identify and implement process improvements through automation and continuous enhancement.
  • Communicate technical concepts clearly to stakeholders of varying technical backgrounds.

Benefits

  • Health, dental, and vision insurance options.
  • Retirement plan with employer match.
  • Flexible work environment with in-office and mobile options.
  • Employee assistance and wellness programs.
  • Professional development and certification opportunities.
Full Job Description

Location:

4910 Tiedeman Road, Brooklyn Ohio

JOB BDESCRIPTION

The Marketing Operations team serves multiple functions within KeyBank’s Marketing Department to support the successful execution of marketing programs across lines of business and client segments. The Senior Workfront System Administrator – Marketing Operations is an individual contributor role responsible for the administration, maintenance, and optimization of the Adobe Workfront platform, with an expanded focus on workflow automation to improve efficiency, reduce manual effort, and enhance the speed and quality of marketing operations delivery.

ESSENTIAL JOB FUNCTIONS

  • Administer Workfront at the system level, including user and group management, access levels, layout templates, and custom forms.
  • Train users as Workfront access is provisioned, develop training resources (e.g., user guides and guided walkthroughs), and troubleshoot platform issues as they arise.
  • Design, build, and maintain request queues, routing rules, approval processes, and automated workflows within Workfront to streamline intake, improve routing efficiency, reduce manual handoffs, and accelerate time-to-market for marketing programs.
  • Design and maintain Workfront Fusion scenarios to support automation and API integrations.
  • Create, maintain, and enhance reports and dashboards within Workfront.
  • Partner with project coordination team members to ensure work is completed on time and within expectations, using automation to proactively surface at-risk timelines and bottlenecks before they escalate.
  • Champion a culture of continuous improvement by actively identifying manual, repetitive processes that can be automated and leading or contributing to the implementation of those improvements.
  • Deliver measurable efficiency gains through automation and continuous process improvement.
  • Collaborate effectively with internal and external partners, using shared platforms and workflow tools to keep stakeholders informed and aligned throughout project execution.
  • Communicate clearly and confidently with a variety of stakeholders, translating technical automation and AI concepts into accessible language for non-technical audiences.

REQUIRED QUALIFICATIONS

  • Bachelor’s degree preferred; 3–5 years of professional experience in an advertising agency, marketing project management, or a related field.
  • Adobe Workfront Core Developer certification preferred.

REQUIRED COMPETENCIES/SKILLS

  • Experience in traditional and digital creative development process, ensure content aligns with business objectives and is within brand and compliance standards.
  • Proven relationship-building skills working with internal team members, external agencies, and cross-functional teams.
  • Strong written and oral communication ability; demonstrated presentation skills.
  • Demonstrated organizational and project management skills.
  • Demonstrated strong client focus; is efficient and delivers in a timely manner.
  • Demonstrated ability to solve problems; escalates as necessary

This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/30/2026 #LI-Remote

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news by following our careers blog. Personalize your experience by subscribing to job alert emails tailored to your preferences, and discover the exciting and rewarding career opportunities that await at KeyBank.

Search KeyBank Jobs

Ready to take the next step in your career? Search open positions at KeyBank that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to grow and succeed in a dynamic and supportive environment.

SEARCH KEYBANK JOBS

Join KeyBank and be part of a company where your career is as important to us as it is to you. Together, let's unlock opportunities for growth, innovation, and meaningful impact in the financial world.
Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ
KEY
* Ladders Estimates

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