Focused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims. The aim is deal with claims through a proactive, best practice approach, in line with AIGs quality standards.
How you will create an impact- Utilize investigation, claim handling, litigation, and negotiation skills to ensure timely cost- effective claim settlements and protect recovery rights when applicable.
- Provide prompt effective customer service to differentiate AIG from our competitors.
- You will also proactively identify and review suspect/fraudulent claims on a consistent basis - dealing with such claims in line with our clear guidelines.
- Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients' lawyers, injured workers or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
- You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling and provide mentoring and technical guidance to Claim Representatives.
- In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.
What you'll need to succeed- Knowledge of legal / regulatory and litigation / procedural requirements for Workers Compensation claims.
- Specialist knowledge of Defense Base Act claims is preferred.
- Proven experience in settlement evaluation and negotiation.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong communication, time management, administrative and report-writing skills.
Ready to step up to new challenges? We would love to hear from you.
Veterans encouraged to apply.
For positions based in Illinois, the base salary range is $73,000-$96,000. Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Functional Area:
CL - Claims
AIG Claims, Inc.
