The Senior Configuration Professional is a Workday Talent and Performance functional expert who partners with HR, Talent, Performance, Technology, and other business stakeholders to design, configure, test, implement, and support scalable solutions that align with business objectives and enhance the associate experience.This role translates business requirements into sustainable system solutions, provides strategic guidance on Workday capabilities and leading practices, and ensures configuration changes align with enterprise standards, governance, and long-term HR technology strategy. Working within the HR Workday Configuration Team, the individual identifies process improvement opportunities, recommends technology solutions, and helps maintain platform stability and consistent user experience.
As a functional owner for assigned Talent and Performance workstreams, this role develops expertise in areas such as performance management, goals, feedback, talent reviews, succession planning, career development, skills, and emerging talent technologies. The individual evaluates new Workday functionality and industry trends to improve business outcomes, streamline processes, and maximize the value of Humana’s Talent and Performance ecosystem.
The Senior Configuration Professional also leads requirements gathering, solution design, impact assessments, and configuration activities, while partnering across configuration teams to understand cross-functional impacts and support enterprise initiatives. In addition, this role collaborates with IT and integration teams on design, development, testing, and implementation, and supports governance activities including release management, testing, documentation, change control, and ongoing optimization.
This position provides advanced troubleshooting and Tier 3 support for complex issues and drives continuous improvement to ensure Workday and related HR technologies effectively support associates, leaders, and business needs.
Attributes for success:
- Demonstrated analytical, problem-solving, and troubleshooting skills.
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
- Experience supporting production systems and resolving complex issues in a fast-paced environment.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.
- 5+ years of experience configuring and supporting HR technology solutions, including at least 3 years of hands-on Workday configuration experience.
- Experience configuring and supporting Workday Talent and Performance functionality, including one or more of the following: Performance Management, Goals, Feedback, Talent Reviews, Succession Planning, Skills
- Experience gathering business requirements and translating them into scalable Workday solutions.
- Experience configuring and maintaining Workday business processes, condition rules, notifications, security considerations, and related framework components.
- Experience supporting testing activities, including unit testing, system integration testing (SIT), user acceptance testing (UAT), and production validation, while partnering with cross-functional stakeholders to drive process improvements and technology solutions.
Preferred skills:
- Workday Pro certification in Talent, Performance, HCM, or related areas.
- 7+ years of HR technology/HRIS experience, including leadership of Workday implementations, enhancements, or transformations.
- Experience supporting skills-based organization, workforce transformation, Workday releases, integrations, and governance processes.
- Strong skills in Workday reporting, dashboards, data analysis, and AI-enabled HR technologies.
- Experience mentoring junior team members and working in large, complex enterprise environments.
- Knowledge of Talent Management, Performance Management, Succession Planning, Organizational Effectiveness, and broader HR processes.
Additional information:
In this role you will be an independent contributor
This role will not have travel.
This role will be fully remote within the U.S.
This role is not open to Sponsorship.
You will report to an Associate Director.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$97,900 - $133,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-18-2026