Job Summary
The Senior Workato Platform Admin will serve as the primary administrator, subject matter expert, and strategic partner for the Workato automation platform. The role focuses on platform administration, governance, automation standards, citizen developer enablement, and lifecycle management while maintaining quality, security, and compliance. The ideal candidate will have advanced Workato administration experience, strong integration and automation expertise, and the ability to collaborate with Sales Operations, Marketing Technology, Revenue Operations, Data & Analytics, Data Stewardship, and business technology teams. This position is based in Roseland, NJ, requires onsite work 3 days per week, and is a 6+ month assignment.
Key Responsibilities
• Own and administer the Workato platform, including workspaces, environments, connections, permissions, security controls, and operational processes.
• Define and implement a lightweight governance model that enables business self-service while maintaining quality and compliance.
• Serve as the primary advisor and subject matter expert for business teams developing Workato recipes.
• Establish standards for recipe design, reviews, deployments, monitoring, documentation, and lifecycle management.
• Partner with Sales Operations, Marketing Technology, Revenue Operations, Data Stewards, Analytics teams, and technology leaders to support automation initiatives.
• Manage shared connections, reusable components, naming standards, and platform guardrails.
• Identify and eliminate duplicate or redundant automations to improve platform efficiency and maintainability.
• Coach and educate technical and non-technical users on Workato capabilities and automation best practices.
• Evaluate and govern Workato Agentic AI capabilities and intelligent automation solutions.
• Challenge assumptions and guide stakeholders toward scalable, sustainable automation solutions.
• Manage the automation portfolio and promote consistent platform standards across teams.
Required Qualifications
• 8-12+ years of experience in integration, automation, platform administration, business systems, or related fields.
• 3+ years of advanced Workato administration and platform management experience.
• Experience with Workato governance, automation strategy, and establishing platform operating models.
• Proven ability to enable citizen developers while maintaining quality controls and governance standards.
• Expertise in Workato recipe development and full lifecycle management.
• Knowledge of APIs, authentication mechanisms, enterprise applications, and data integrations.
• Familiarity with business systems, solution design, and translating business requirements into automation solutions.
• Exposure to Workato Agentic AI capabilities and intelligent automation frameworks.
• Experience managing stakeholders and partnering with operational and technology teams.
• Ability to manage an automation portfolio, identify redundant automations, and maintain reusable components.
• Strong communication skills, including the ability to educate technical and non-technical users.
Preferred Qualifications
• Experience with Agentic AI and intelligent automation solutions.
• Familiarity with the Salesforce ecosystem.
• Knowledge of data governance practices and Automation Center of Excellence (CoE) models.
