Summary of Responsibilities
The senior vice president, technology and enterprise systems sets the vision for how technology creates value for associates, residents, and clients, tracks where property technology and AI are heading, and turns Avenue5's technology stack into a clear, compelling story and reality for clients, prospects, and the industry. The role oversees five teams: information technology and enterprise security, property management systems, performance systems, technology administration, and emerging technology and AI. The senior vice president develops these leaders, secures the resources they need, and champions their work with other senior leaders, operations, and clients.
Primary Responsibilities and Objectives
• Set Avenue5's long-term technology vision and roadmap, tied to business strategy, company and client needs, and growth plans
• Shape a cohesive technology stack, recommending what to build, buy, partner on, or retire so platforms work together
• Serve as the primary technology voice on the senior leadership team, translating technology choices into business value for associates, residents, and clients
• Anticipate how market, industry, and technology shifts will affect property operations, and position Avenue5 ahead of them.
• Track developments in property operations technology, AI, automation, resident experience, and enterprise software, and assess what they mean for Avenue5 and its clients
• Report regularly to executive leadership on technology trends, competitive moves, and emerging opportunities, with clear recommendations
• Scout new suppliers, startups, and platforms, and bring the most promising ideas forward for pilots
• Benchmark Avenue5's technology against peers and industry leaders to identify gaps and advantages
• Package Avenue5's technology stack into clear offerings that show how our platforms work together for properties, residents, and clients
• Develop sell sheets, technology overviews, demos, and talking points that help client strategy, business development, and operations teams communicate the value of our platforms
• Showcase results through case studies that highlight measurable outcomes from our technology
• Support new business pursuits and client presentations, explaining Avenue5's technology approach to owners and prospects
• Partner with Technology Administration, Marketing, and Client Strategy to keep messaging consistent, current, and compelling
• Own the technology and enterprise systems budgets, including annual planning, forecasting, and return on investment
• Build business cases for major technology investments, weighing total cost of ownership, risk, and expected outcomes
• Identify opportunities to consolidate platforms, manage supplier costs, and reduce unnecessary expense
• Report on technology performance and financial results to executive leadership
• Own strategic supplier relationships and lead negotiations for major technology contracts, with clear performance, security, and cost expectations
• Set enterprise platform governance and architectural standards to prevent duplication and unnecessary complexity
• Comply with all company national standards, applicable health and safety rules, and regulations, as well as applicable local, state, and federal laws
• Perform other tasks as assigned
Education and Experience
• Bachelor's degree in information systems, computer science, business, or a related field is preferred or equivalent experience.
• Ten or more years of technology leadership experience spanning strategy, product, or enterprise systems, including leading multiple teams through senior leaders
• Established industry presence, such as speaking at conferences, participating in industry associations (NMHC, NAA, or similar), or serving on advisory boards
• Background in product management, software development, or user experience design
• Experience writing or presenting thought leadership on technology trends
• Experience governing Salesforce or a comparable enterprise CRM platform
• Certifications and training in related fields are a plus
Skills and Requirements
• Strong communication, organization, professional judgment, accuracy, and cross-functional collaboration.
• Strategic thinker who connects technology clearly and compellingly
• Technically fluent across programming, user experience, and deployment
• Proven track record of delivering projects and assignments at or beyond expectations, and on deadline
• Flexible and adaptable, with a strong ability to pivot quickly when the need arises
• Builds trust with executives, clients, suppliers, and industry peers
• Develops leaders and builds high-performing, accountable teams
• Able to manage numerous projects at the same time in a fast-paced environment, while retaining accuracy and attention to detail
• Intermediate to advanced level knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
• Passionate about using technology to create efficiencies and generate ROI
• Ability to work independently and prioritize effectively in a fast-paced environment
• Excellent written and verbal communication skills
• Excellent customer service and interpersonal skills with the ability to relate to others
• Entrepreneurial mindset and go-getter attitude with proven ability to work independently as well as in a team setting
• Positive demeanor, voracious appetite to learn new things, and excellent professional judgment.
• Must be able to translate business goals into functional strategies
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned
Scheduling
• Required to maintain a regular schedule, which may include working outside business hours, weekends, and non-traditional holidays
• Travel required (5%)
Environment
• Exposure to the environment typically found in an office building
Physical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
• Ability to lift, push, and pull up to 50 pounds
• Hearing and visual ability to observe and detect signs of emergency required
• Must be able to sit, stand, reach, bend, and stoop for extended periods of time
• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction
• Ability to receive detailed information through oral communication, and to make the discriminations in sound
• Visual requirements including color, depth perception, and field vision
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
• Ability to tolerate stressful situations
• Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.
Skills & Requirements Qualifications
