Job DetailsAbout the RoleProsegur is seeking an accomplished, results-driven Senior Vice President of Operations to provide strategic leadership and oversight of a multi-state region. This executive position holds full accountability for regional financial performance, operational excellence, client relationships, employee engagement, regulatory compliance, and business growth.
The ideal candidate is a dynamic business leader with a proven ability to drive profitability, build high-performing teams, strengthen client partnerships, and execute strategies that support long-term organizational success.
In This Role, You Will- Provide executive leadership across regional operations, driving revenue growth, profitability, and operational excellence.
- Develop and execute regional business strategies aligned with organizational goals and enterprise-wide initiatives.
- Identify opportunities for business expansion, contract growth, and market development.
- Partner with executive leadership to establish strategic priorities and drive organizational performance.
- Maintain full regional P&L accountability, including budgeting, forecasting, expense management, and margin improvement.
- Monitor financial and operational KPIs, identify performance gaps, and implement corrective actions.
- Drive operational efficiency, workforce optimization, and continuous improvement initiatives.
- Ensure consistent service delivery, operational quality, and achievement of contractual performance expectations.
- Build and maintain strong relationships with key clients and executive stakeholders.
- Drive client satisfaction, contract retention, and expansion opportunities.
- Establish a customer-focused culture centered on service excellence, responsiveness, and accountability.
- Lead, mentor, and develop a geographically dispersed, cross-functional regional leadership team.
- Establish clear performance expectations, accountability measures, and leadership development plans.
- Foster a culture of employee engagement, collaboration, inclusion, and continuous improvement.
- Champion organizational change initiatives and reinforce Prosegur's values throughout the region.
- Ensure compliance with applicable employment laws, security licensing requirements, labor regulations, contractual obligations, and company policies.
- Oversee operational risk management, safety programs, and quality assurance initiatives.
- Promote a culture of ethical leadership, workplace safety, and operational integrity.
- Direct incident reviews, corrective action plans, and risk mitigation efforts as necessary.
Experience & Qualifications- Proven progressive leadership experience in operations, including senior-level responsibility for multi-state or multi-market operations.
- Demonstrated experience with full P&L ownership, financial planning, budgeting, and profitability management.
- Proven success leading large, geographically dispersed teams and developing high-performing leaders.
- Strong track record of driving operational excellence, profitable growth, and organizational improvement.
- Experience managing executive-level client relationships, contract retention, and business development initiatives.
- Exceptional financial acumen, strategic planning, and business decision-making skills.
- Strong executive presence with excellent communication, negotiation, and leadership capabilities.
- Demonstrated experience leading organizational transformation, change management, and continuous improvement initiatives.
- Experience in the security services, contract staffing, facilities management, or other labor-intensive service industries.
- Experience overseeing complex client contracts and large-scale workforce operations.
- Familiarity with regulatory compliance and licensing requirements across multiple states.
Join Our TeamAt Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.
