Job Summary
Seeking a Senior Veeva Vault CRM Technical Architect with deep, hands-on expertise in Veeva CRM and Veeva Vault CRM, including strong integration strategy and implementation experience. The role focuses on leading the migration from the Salesforce-based Veeva CRM platform to Vault CRM while strengthening technical architecture, release management, DevOps, quality assurance, validation, and production support practices. The ideal candidate will combine Veeva platform expertise with technical change management and operating-model leadership to establish repeatable processes, improve deployment controls, and enable internal teams to effectively operate and maintain the platform.
Key Responsibilities
• Lead the technical architecture for migration from Salesforce-based Veeva CRM to Veeva Vault CRM.
• Define the migration approach, deployment path, technical controls, and methods for moving configurations and changes across environments.
• Develop and implement integration strategies and solutions across Veeva CRM, Vault CRM, and related enterprise systems.
• Apply deep, hands-on expertise in Veeva CRM and Veeva Vault CRM architecture.
• Establish a mature operating model for development, releases, DevOps, QA, validation, and production support.
• Design and improve release management practices, including Veeva deployment packages and repeatable environment promotion procedures.
• Strengthen development, deployment, release operations, and technical maintenance processes for enterprise platforms.
• Partner with QA teams to define appropriate technical controls, procedures, and validation practices.
• Coach and mentor internal technical resources to support effective platform operation, maintenance, and knowledge transfer.
• Provide hands-on technical leadership while collaborating with business, technical, QA, and implementation stakeholders.
• Address technical change management challenges and improve organizational maturity across Veeva platforms.
• Establish consistent DevOps and release management practices, including repeatable processes for promoting changes after QA.
• Define clear development, deployment, support, and validation procedures to reduce operational and process risks.
• Support the development of a high-performing technical team and sustainable platform support model.
• Identify and address resource, process, and user-adoption risks associated with the broader migration program.
Required Qualifications
• Deep, hands-on expertise in Veeva CRM and Veeva Vault CRM architecture.
• Strong integration strategy and implementation experience.
• Direct experience with Veeva CRM migration, preferably from the Salesforce-based platform to Vault CRM.
• Strong understanding of Veeva deployment packages, environment promotion, release operations, and technical maintenance.
• Experience designing and implementing DevOps, release management, development, deployment, and support processes for enterprise platforms.
• Experience establishing repeatable technical controls, procedures, and operating models.
• Strong technical leadership, coaching, and knowledge-transfer skills.
• Ability to collaborate effectively with business stakeholders, technical teams, QA teams, and implementation partners.
Preferred Qualifications
• Experience working with Veeva ecosystem capabilities, including promotional materials, ETM, REP, QMS, EDC, and Veeva CRM.
• Familiarity with enterprise data pipelines and data lake integrations.
• Experience with Drupal content management, Reltio Master Data Management (MDM), and Veeva OpenData integrations with SAP.
• Experience supporting CRM environments with company-specific customizations and augmentations.
• Experience improving release governance, QA practices, validation processes, and production support models in enterprise environments.
