The Opportunity:

We're seeking a SeniorUX Researcher to lead end-to-end research that shapes product strategy, informs design decisions, and deepens our understanding of user needs across multiple product lines. In this role, you'll drive mixed-methods research from foundational discovery to rapid, iterative testing-to uncover motivations, pain points, and opportunities that guide measurable product and business outcomes.

You'll also play a key role in strengthening research operations by building scalable systems, improving documentation, and evolving a robust research repository that elevates insight quality and accessibility across the organization. As a cross-functional partner, you'll work closely with Product, Design, Engineering, and Marketing to embed user empathy into strategy, influence roadmaps, and cultivate a culture centered on continuous learning and evidence-based decision-making.

Applicants must include a portfolio of their work when applying.

What you will do at VeSync:

1. Lead End-to-End Research
• Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.
• Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points.
• Design studies that address key product risks - value, usability, feasibility, and viability
• Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.
• Balance deep research with lean, iterative testing to support product agility and continuous learning.

2. Strengthen Research Operations
• Maintain and enhance the participant panel, consent workflows, and research documentation systems.
• Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.
• Evolve a research repository that promotes knowledge sharing and long-term organizational learning.
• Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.

3. Cross-Functional Collaboration & Communication
• Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.
• Integrate research insights into product strategy and roadmap prioritization.
• Present insights clearly to executive and cross-functional audiences, influencing both product and business direction.
• Champion user empathy and customer-centric culture across the organization.

What you bring to the role:

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
• 5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains.
• Proven success conducting end-to-end research from discovery through validation and post-launch evaluation.
• Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork).
• Strong synthesis, storytelling, and stakeholder communication skills.
• Experience supporting beta programs in agile environments.

Preferred Skills:

• Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms.
• Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures.
• Comfortable with rapid, iterative product testing and evidence-driven experimentation.
• Background or interest in health, wellness, or behavioral science.
• Highly motivated, adaptable, and curious - thrives in dynamic, fast-paced environments.

Location:

• This is an on-site, office-based role in Tustin, CA.

Salary:

• Starting at $120K Annually

Perks and Benefits:

• 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
• 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
• Generous PTO policy + paid holidays
• Life Insurance
• Voluntary Life Insurance
• Disability Insurance
• Critical Illness Coverage
• Accident Insurance
• Healthcare FSA
• Dependent Care FSA
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Fully stocked kitchen