Job DescriptionSenior UX Designer - RemoteThe
Senior UX Designer will own UX for agreed Wisetail product areas and partner closely with the Lead Product Designer on Convergence. Your UX expertise will help shape the new platform through flows, wireframes, prototypes and informed design decisions. Working with Product, Engineering and the existing designers, you will contribute to both products as they evolve. The Head of Design will set priorities and balance your workload across Wisetail and Convergence.
Shift/Schedule: Monday- Friday; business hours. This is a remote position; however, applicants must reside in and be able to legally work in the United States.
This position is not eligible for work authorization sponsorship now or in the future.Salary & Benefits InformationThe salary range for this position is $100,000 - $145,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:- Work with Product and Engineering to understand customer problems, requirements and existing workflow maps. Identify missing information, challenge assumptions and compare approaches before committing to a solution.
- Map user journeys, task flows, information architecture and navigation. Make relationships between users, roles, permissions, learning content and administration tools clear and consistent.
- Create detailed wireframes and clickable prototypes that show how an experience works. Annotate interactions, decision points, dependencies and relevant loading, empty, error and recovery states so partners can understand and implement the intended behavior.
- Plan and conduct appropriate usability testing with research partners. Build on existing customer research, observe where people struggle and use findings to improve flows and interaction decisions.
- Carry agreed workflows through to clear, accessible interfaces using shared design components. Apply sound visual hierarchy, layout and responsive behavior, partnering with other designers on more demanding visual work.
- Lead UX for agreed Wisetail product areas and coordinate with the existing designers across web and mobile. Maintain clear ownership and dependable support for priority Wisetail work alongside your Convergence contributions.
- Work with engineers throughout implementation. Maintain useful design specifications, resolve questions and review the built experience against intended behavior, accessibility and interface quality.
- Partner with the Lead Product Designer on Convergence journeys, navigation, wireframes and usability decisions. Bring Wisetail and Alchemy customer insights into this work, share reusable patterns and agree priorities across both products with the Head of Design.
Minimum Requirements & Qualifications:- 5+ years of professional UX or product design experience on web or mobile software products where users complete multi-step tasks, such as account management, administration or other connected workflows.
- A bachelor's degree in design, human-computer interaction, visual communication or a related field, or equivalent professional experience.
- Experience owning UX for a product feature or user workflow, demonstrated through user journeys, task flows, information architecture, wireframes or prototypes.
- Professional experience using Figma to create wireframes and clickable prototypes and working with an existing component library or design system.
- Experience conducting usability tests or partnering with research teams to use customer findings to improve designs.
- Experience collaborating with Product and Engineering through design handoff and implementation.
- A portfolio link or PDF showing a shipped product workflow, submitted with the application.
- This is a remote position; however, applicants must reside in and be able to legally work in the United States. This position is not eligible for work authorization sponsorship now or in the future.
