Senior Telecommunications OPS Specialist

Valiant Integrated Services

$90K — $120K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years UHF radio and customer communication experience.
  • Experience in 24/7 rotational support across telecommunications.
  • Knowledge of Crisis Communications technical and operational protocols.
  • Proficient with telecommunications hardware/software.
  • Familiar with routers, switches, cryptographic and UHF equipment.
  • Ability to maintain high-speed data link integrity.
  • Experience providing VIP communication support.

Responsibilities

  • Provide troubleshooting and support for satellite voice/data and landline services.
  • Manage incident and event operations in a Crisis Communications Center.
  • Support technical operations for 24-hour crisis communications.
  • Monitor and troubleshoot various communications equipment.
  • Develop network monitoring tools for global communications.
  • Utilize data analytics for predictive monitoring and situational awareness.
  • On occasion, assist with VIP communications for senior officials.

Benefits

  • Opportunity to work on a vital mission supporting government communications.
  • Engagement in high-stakes, fast-paced crisis management environment.
  • Possibility for continuous learning and professional development in telecommunications.
  • Work with cutting-edge data analytics and networking tools.
Full Job Description
Valiant is looking for a Senior Telecommunications OPS Specialist to join our night shift team!

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide satellite voice/data, landline, telephone, secure and non-secure voice troubleshooting/support to the Sponsor and various government agencies.
  • Supports an Operations Center environment with a focus on incident and event management.
  • Responsible for operations, technical and security support for 24-hour Crisis Communications.
  • Operate, maintain, monitor and troubleshoot/isolate fault in various communications equipment including; routers, switches, servers, leased line, cryptographic and UHF equipment.
  • Develop and maintain network and system monitoring tools for global communications equities.
  • Use data analytics and data science tools to innovate best practices for situational awareness and predictive monitoring of globally deployed systems.
  • Maintain integrity of multiple high speed data links.
  • On occasion, provide VIP communications support to senior government officials.
  • Other duties as assigned.


CLEARANCE REQUIREMENT: TS/SCI with Poly

EDUCATION REQUIREMENTS: BA/BS or Technical Experience

REQUIRED QUALIFICATIONS:
  • 4+ years of UHF radio and Customer communications/Field experience.
  • Experience providing support on a 24/7 rotational basis in all areas of the telecommunications spectrum.
  • Knowledge of operations, technical and security of a 24/7 Crisis Communications Facility.
  • Knowledge of telecommunications software/hardware and monitoring systems.
  • Familiarity with various communications equipment to include switches, routers, servers, STE, IDNX, leased line, cryptographic and UHF radio equipment.
  • Ability to maintain integrity of multiple high-speed data links.
  • Experience providing VIP communications support to senior government officials.
  • Ability to handle multiple tasks during emergency situations.
  • Typical schedule 5PM - 5AM (3 on 4 off, 4 on 3 off)

DESIRED QUALIFICATIONS:
  • Systems Operations Center / Network Operations Center experience.
  • Functional experience working with network and data analytics tools such as SPLUNK, Riverbed, StealthWatch, Network Node Manager and HP OpenView.
  • Data Science technology, strategies, methods and applications.
  • Incident and event management experience.
  • Rotational schedule experience.
  • Familiarity with Agency Communications Protocols.
  • Ability to travel internationally / Experience traveling OCONUS.
  • Experience supporting executive-level Staff Officers.

PHYSICAL REQUIREMENTS: Physical requirements may include, but are not limited to, lifting, ascending, and descending stairs, climbing, extended sitting or standing, to various degrees.

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