Montgomery, AL | Alpharetta, GA | Athens, GA | Atlanta, GA | Columbus, GA | Duluth, GA | Johns Creek, GA | Monroe, GA | Norcross, GA | Charlotte, NC | Chattanooga, TN | Birmingham, AL | Remote, US
Workplace Type: Remote
Employment Type: Salaried
At Dycom, as a Senior Technical Trainer, you'll develop, deliver, and assess comprehensive training programs for new and existing field technicians across a wide geographic territory, ensuring our decentralized teams possess the necessary technical knowledge, practical skills, and adherence to safety protocols for the construction, installation, maintenance, and repair of underground telecommunications infrastructure.
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
What you'll do- Assist in the design and development of engaging and technically accurate training materials adaptable for various training environments
- Instruct technicians on industry best practices, company standards, and proper techniques for working with underground utilities and plant
- Assess technician competency through written exams and practical evaluations, providing constructive feedback and necessary remediation while on-site
- Deliver comprehensive, multi-modal training (classroom, practical lab, on-the-job/field) on all aspects of underground telecommunications plant, including trenching, excavation, conduit placement, cable pulling (coaxial, fiber optic), splicing, enclosed space work, and hardware installation
- Coordinate all logistics around booking and scheduling with local site management to ensure training schedules are met efficiently across multiple locations
- Adapt training delivery methods and schedules to accommodate varying local operational needs and crew availability
- Maintain detailed, accurate records of all training sessions, attendance, technician performance, and certifications using mobile or remote platforms
- Collaborate remotely with Training and Field Operations management to identify skill gaps and report training results and compliance status from the field
- Champion a strong safety culture by training rigorously on OSHA and company safety regulations, particularly those related to trenching and excavation safety, enclosed space entry, and the safe operation of underground equipment
- Ensure all training activities comply with local, state, and federal regulations, performing on-site safety audits during training sessions
- Maintain expertise on the latest tools, equipment, and technological advancements to keep training relevant
- Serve as a subject matter expert (SME) on safety and technical-related matters of underground telecommunication construction
- Other duties as assigned.
What you'll need- To be 18 years of age or older
- Authorization to work in the United States for this company
- A valid driver's license and an excellent driving record are mandatory. Class A CDL is required
- 8 to 10 years of hands-on experience in Underground Telecommunications Field Operations
- Proven knowledge of underground plant construction and hardware, with expertise in safe trenching, excavation, and conduit/cable placement
- Excellent presentation and communication skills with the ability to train diverse groups of adult learners in unfamiliar locations
- Prior experience as a technical Trainer or Field Supervisor/Lead responsible for mentoring across multiple sites
- Relevant certifications (e.g., OSHA 10/30, enclosed space entry)
- Experience utilizing mobile technology and remote conferencing tools for administrative tasks and reporting while traveling
- Highly organized and self-motivated with the ability to manage a full training schedule and travel logistics independently
Physical abilities & exposures- Routinely:
- Able to travel domestically (approximately 65-75% of the time) by car and air
- Engage in standard office activities such as standing, sitting, and using computers for extended periods
- Safely wear job-specific PPE including but not limited to eye, hearing, head, respiratory and safety-toed foot protection as well as appropriate high-visibility clothing
- Physical ability to perform moderate lifting (up to 50 lbs)
- Exposed to outside weather conditions as working environment shifts between classrooms, practical labs, and outdoor field conditions in various weather
- Occasionally:
- Physical ability to perform and demonstrate all required underground tasks, including working in trenches and confined spaces
- Physical ability to bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces
- Physical ability to perform heavy lifting (up to 75 lbs)
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
