8+ years of IT project management or technical consultancy experience in a hardware or software company
Self-starter with knowledge of agile software development processes
Proven track record of high performance in fast-paced environments
Strong interpersonal skills for problem-solving and relationship-building
Detail-oriented with a focus on process improvements
Fluent and idiomatic English communication skills
Responsibilities
Own requirements gathering, project planning, implementation, and deployment support for global clients
Forecast and communicate project timelines, keeping stakeholders informed of delays and milestones
Proactively partner with commercial and technical stakeholders to educate them on Socure's solutions
Collaborate closely with developers and deployment managers to integrate technology with client applications
Investigate and diagnose challenges with technical teams to ensure solution quality
Facilitate client status meetings to manage scope and schedule of multiple deployments
Master Socure's product suite to enhance client technology usage and inform product roadmap
Benefits
Inclusive culture that empowers authenticity
Opportunity to work with cutting-edge technology
Engagement in a flat, fast-paced organization
Collaboration with cross-functional teams
Professional development opportunities through learning and certifications
Full Job Description
About the role
Technical Project Managers (TPMs) are the engine that drives our clients' success. They are adept communicators with strong technical knowledge and a knack for problem solving.
At Socure, we empower TPMs to partner with clients and internal teams to deliver our world class Platform and Identity solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to protect identities. At its core, this role requires the Senior TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.
What you'll do:
Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners
Forecast and communicate project timelines, ensuring stakeholders are informed of potential delays, milestones, and dependencies.
Proactively partner with commercial and technical stakeholders, regularly educating them on Socure's solutions and deployment process while serving as a key partner to their success
Closely collaborate with developers and deployment managers to integrate Socure's suite of technology with client applications
Investigate and diagnose challenges alongside Socure's technical teams to ensure solution quality and sustainability
Facilitate client status meetings to manage scope and schedule of multiple, often concurrent deployments
Master Socure's product suite to better understand how clients can use our technology and in turn supplement our product roadmap
Value inclusivity and contribute to a culture that empowers you to show up as your authentic self
What you bring:
8+ years of IT project management or technical consultancy experience in a hardware or software company
A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
Process-oriented with an eye for detail and improvements
Ability to communicate in English fluently and idiomatically
Preferred Qualifications
BS or MS degree in a relevant technology or management field (Computer Science is a plus)
Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
Socure is a New York-based technology company that provides digital identity verification services. The company's products use artificial intelligence and machine learning to verify the identities of individuals in real-time. Socure's customers include financial institutions, online marketplaces, and other businesses that need to verify the identities of their users. The company was founded in 2012 by Sunil Madhu and Johnny Ayers and has raised over $70 million in funding to date.
