Senior Technical Program Manager, Infrastructure Programs

We are looking for a Senior Technical Program Manager to lead the end-to-end turn-up, onboarding, and validation of data center infrastructure - from physical installation to a fully operational, production-ready state. In this role, you will orchestrate the delivery of compute, networking, storage, and GPU infrastructure, ensuring our next-generation high-performance platforms are delivered on time, highly stable, and fully optimized. This role sits within the Engineering organization. Key Responsibilities Program Execution • Drive end-to-end execution from hardware power-on to production readiness, managing timelines across automated provisioning, compute, storage, and networking setups. • Coordinate the deployment of operating systems, firmware, BIOS configurations, hypervisors, and cluster management software onto new server fleets. Cross-Functional Orchestration • Act as the central bridge between Software Engineering, Network Engineering, Storage Engineering, Server Fleet & Automation, Bare Metal, Orchestration, Security, Platform, and Infra Ops teams. • Unblock technical issues, align delivery schedules, and serve as the single point of contact for tracking critical path dependencies and managing engineering risks. Software Development & Platform Partnership • Partner with engineering to improve cluster turn-up reliability, repeatability, and automation - reducing time-to-serve for new capacity. Identify bottlenecks and systemic gaps across the deployment pipeline and drive durable fixes in tooling, process, and software. • Partner with engineering to scope, test, and deploy custom, client-requested infrastructure architectures. • Convert unique client requirements into repeatable, standardized product offerings and automated delivery frameworks. • Collaborate directly with developers to define technical requirements, review architectural designs, and deliver core backend features that drive long-term platform stability and scalability. Customer & Stakeholder Alignment • Interface directly with strategic customer technical teams as the main point of contact for engineering requirements. • Work with Infrastructure Operations, Solutions, Product, and Customer Success to align technical delivery with business commitments. Qualifications Technical Depth & Program Leadership • 10+ years leading large-scale infrastructure deployments, cloud/data center turn-ups, or technical program lifecycles • Demonstrated software development lifecycle (SDLC) expertise • Technical familiarity with AI accelerators (NVIDIA, AMD), high-speed GPU interconnects, and cluster topologies • Strong knowledge of data center networks (BGP, leaf-spine), Linux systems, and distributed storage • Proven track record managing complex dependencies, implementing validation testing, and meeting strict deadlines Strategy, Business & Communication • Ability to create structure out of uncertainty, identify bottlenecks early, and drive solutions • Strong written and verbal skills, with proven ability to align cross-functional teams and leadership • Analytical mindset using metrics to track program health and drive decisions Education & Certifications • Education: Bachelor's degree in Computer Science, Engineering, or a related field; MBA or master's degree is a plus. • Certifications: PMP, PgMP, or equivalent certification preferred, but not required. Compensation $130,00 - $170,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.