Full Job Description
Amazon Web Services (AWS) is seeking an experienced Senior Technical Program Manager, APO Tech Strategic Initiatives to support the growth of our Partner Solutions Architecture teams. Successful technical program managers leverage their technical depth, management and leadership capabilities to pro-actively identify and manage risks, resolve issues and escalate where appropriate to drive a high bar. You will play an active role in building the future state of Partner recognition programs, creating technical content, training and implementation plans, along with driving cross-functional alignment with various AWS teams, partner stakeholders, and SMEs.
You will have have a proven track record in building and scaling successful technical programs for partners and internal stakeholders. You will have strong communication, product building and program management skills. You will also have experience and skills associated with building out and driving technical programs from scratch with success indicators built in, with an ability to look across corners.
As an effective programs leader, you will collaborate with partners to identify and remediate risks in their software solutions, and help them gain access to AWS partner benefits. You will track key performance indicators to help support the future state of each development workstream and ensure success. You will provide frequent program status updates to stakeholders and business leaders. You will also lead communications and strategic operational plans for the partner technical teams. You will be comfortable in a fast-paced, multi-tasked, high energy environment. You will be a creative and analytical problem solver who likes diving into data, with a passion for delivering results.
This role could involve up to 20% travel.
Key job responsibilities
- Develop and maintain AWS partner technical recognition programs, delivering an excellent Partner experience and enforcing a consistent technical bar across all reviews.
- Work with global Partner Solutions Architects (PSAs) in order to drive consistent mechanisms across all validations
- Implementing a mechanism for measuring Partner satisfaction, reporting and analyzing operational data to identify process defects, building ongoing enablement mechanisms to drive consistency and standardization across global teams.
- Automate processes and lead development efforts through automation work that increase output of the program, while maintaining quality.
- Own email campaigns, funding requests, partner recruitment efforts for the global program
- Develop a global program strategy, and deploy it with regional enablement and productivity leads
- Create effective communications and program roadmaps that align with regional and worldwide stakeholders
- Own documentation updates (internal and external), and serve as the primary point of contact for questions and escalations related to program operations.
- Implement feedback loops to continuously iterate on programmatic/ scale mechanisms that improve upon existing systems, services, and programs
- Work directly within AWS data lakes, and create real-time dashboards to report on program deliverables
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
