Position Summary: The Office of Teacher Recruitment and Quality (TRQ) is responsible for the recruitment of diverse and talented teachers to meet the staffing needs of New York Public Schools (NYCPS) and programs , as well as being responsible for initiatives to promote the equitable and quality distribution of teachers across all schools. Research has repeatedly shown that teacher quality is the single most important variable in raising student learning. The Office of Teacher Recruitment and Quality accomplishes its work through a strategic, data driven approach that focuses on the following efforts:
- Serve as the primary marketing agent and source of information to individuals seeking to become NYCPS teachers, to recruit a large, high quality, equitable and diverse pool of candidates.
- Design and manage recruitment and preparation programs, and pipelines for individuals to become NYCPS teachers, especially to address subject and geographic shortage areas.
- Select a diverse and high quality pool of candidates to become teachers through rigorous, research driven , screening processes.
- Design and implement high quality field experiences for teacher candidates in both alternative certification and traditional pathways.
- Provide inclusive best practices and support to schools to help them make optimal , local hiring decisions.
- Lead pipeline and pathways to teacher certification for diverse candidates within our communities to promote an equitable distribution of teachers across all schools .
- Support new teachers with consistent onboarding experiences across the system when they are hired and throughout their first year.
The Office of Teacher Recruitment and Quality is looking for a Senior Teacher Staffing Support Coordinator to be the main manager and point of contact for teacher networking events. They will be responsible for managing the coordination and execution of in-person and virtual teacher networking events. The coordinator will also provide staffing support to district schools, which includes providing hiring managers with access to proprietary application database of potential teacher applicants, as well as responding to and managing teacher candidate requests from hiring managers. The coordinator will manage ambitious goals to provide strategic assistance to schools and other hiring managers citywide to support them in staffing teachers to transform educational opportunities for NYC's highest need students.
The Senior Coordinator will be responsible for assisting with the overall operations of strategic initiatives, communicating with hiring managers, overseeing customer support, developing hiring strategies, managing event logistics, managing part-time support staff, and working on detail oriented projects, including data tracking, data analysis and resource creation. The Senior Coordinator plays a critical role in helping ensure that hiring managers, teacher candidates, program participants, and school stakeholders have an exceptional experience. Performs related work.
Reports to: Teacher Staffing Strategy Manager
Direct Reports: N/A
Key Relationships: Works closely with many members of the Office of Teacher Recruitment and Quality, school hiring managers, Borough/District Offices, current teachers, and with the broader NYC community. Other key relationships will include additional offices within the Division of Human Resources and NYCPS, and with external partners and vendors.
Responsibilities - Lead and manage the planning, coordination, and execution of citywide in-person and virtual teacher networking and hiring events, including developing event strategies, timelines, outreach plans, registration processes, logistics, communications, and post event follow up to maximize participation and hiring outcomes.
- Serve as a primary point of contact and strategic liaison for school hiring managers, Borough/District Offices, and other internal and external stakeholders engaged in teacher recruitment and staffing, building strong relationships and ensuring stakeholders are informed of available TRQ resources, programs, and supports.
- Co-develop and implement strategies to connect schools and hiring managers with qualified teacher candidates, leveraging TRQ's teacher candidate databases, recruitment initiatives, networking events, and other talent pipeline resources to address staffing needs, including hard to fill subject areas and high need schools.
- Provide consultation and technical assistance to hiring managers and school leaders on teacher recruitment, candidate engagement, hiring support, and strategies for effectively leveraging TRQ resources to address their staffing needs.
- Facilitate and/or develop professional learning, presentations, workshops, and informational sessions for hiring managers and other school stakeholders on recruitment strategies, candidate engagement, available staffing resources, and processes that support successful teacher hiring.
- Serve as an internal subject matter resource and knowledge management lead for teacher staffing support, maintaining current knowledge of recruitment programs, staffing initiatives, systems, processes, and resources and effectively disseminating that information to internal partners and school stakeholders.
- Lead customer support strategy and implementation for teacher staffing services, establishing processes to manage inquiries, troubleshoot issues, identify recurring needs, and ensure timely and high quality responses to hiring managers and other stakeholders.
- Oversee and coordinate the work of part time support staff during peak recruitment and hiring periods, including assigning work, providing guidance and training, monitoring progress, and ensuring consistent service delivery.
- Co-facilitate and lead presentations and strategic engagements with districts, schools, and internal partners to increase awareness and utilization of TRQ hiring supports and promote equitable access to teacher recruitment resources across the city.
- Collect, organize, monitor, and analyze teacher recruitment and hiring data to identify trends, assess program and event effectiveness, inform operational decisions, and make recommendations for improving staffing support and candidate engagement.
- Develop and maintain tracking systems, reports, dashboards, tools, and other resources that support the monitoring of recruitment activities, candidate engagement, school participation, hiring outcomes, and progress toward staffing goals.
- Provide strategic partnership and consultation to divisional leaders , departments , and cross functional teams on teacher staffing initiatives, identify opportunities to improve processes, strengthen collaboration, and address emerging staffing needs.
- Coordinate the development, alignment, and dissemination of communications and resources across internal partners and external vendors , ensuring information is accurate, timely, accessible, and aligned with TRQ priorities and broader teacher recruitment strategies.
- Support a cascading communications and knowledge sharing model to effectively scale TRQ staffing resources, guidance, and best practices across Borough/District Offices and schools.
- Identify operational challenges and opportunities and develop solutions that improve the efficiency, effectiveness, and quality of teacher staffing support, using feedback, data, and stakeholder insights to continuously improve processes.
- Collaborate across TRQ, the Division of Human Resources, Borough/District Offices, schools, and external partners to support the implementation of strategic teacher recruitment and staffing initiatives and ensure alignment of efforts across multiple stakeholders.
- Contribute to initiatives that promote the equitable and quality distribution of teachers, particularly efforts designed to support schools serving students with the greatest staffing needs.
- Manage multiple concurrent projects and priorities from planning through implementation, establishing timelines, coordinating stakeholders, monitoring deliverables, anticipating challenges, and ensuring projects are completed accurately and on schedule.
- Represent TRQ professionally with internal and external stakeholders, exercise sound judgment, maintaining confidentiality when appropriate, and providing a high level of customer service to hiring managers, teacher candidates, program participants, and school communities.
Qualification Requirements: Minimum A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one (1) year of experience as described in "1" above. Preferred - 5 years prior experience in recruitment, communications, or related fields.
- Expertise in community organizing, talent pipeline/workforce development initiatives, marketing, communications and/or recruitment.
- Experience working in or with schools, especially in urban public schools.
- Four or more years' classroom, recruitment and hiring and educational program experience.
- Experience with facilitating working groups, committees and presentations.
- Strong sense of customer support and ability to train others.
- Excellent communication, presentation, storytelling, and interpersonal skills.
- Exceptional analytical and creative problem solving, questioning, and feedback skills.
- Understanding of teacher recruitment and hiring in NYC or large urban cities.
- Excellent spoken and written communication skills.
- Ability to use online registration, training, and survey platforms such as Eventbrite and Alchemer.
- Ability to use survey platforms and learn unfamiliar technologies and tasks quickly.
- Ability to plan, multitask, and manage time effectively.
- Initiative and the ability to offer new ideas.
- Strong interpersonal skills; ability to work with people at all levels and motivate others.
- Experience with working in a fast paced environment and in an education or government setting.
- A high degree of cultural competency and demonstrated experience working with diverse populations.
- Ability to manage sensitive situations discreetly.
- Ability to work collaboratively and cross functionally.
- Proficiency in the Microsoft Office 365 applications; intermediate to advanced skills in Excel.
- Commitment to helping place high quality teachers in the highest needs NYCPS.
Salary : $82,000 - $90,200
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)
Please include a resume and cover letter with your application. NOTE: The filling of all positions is subject to budget availability and/or grant funding. * New York City Residency is NOT Required * We encourage all applicants from the New York City tri-state area to apply. 
