4+ years in recruiting operations or talent systems with ATS ownership
Deep hands-on experience with Ashby, including implementation or major re-configuration
Proven ability to build decision-making dashboards and understand recruiting metrics
Familiarity with integrations and automation tools like Zapier, APIs, and webhooks
Experience in developing interviewer and hiring manager enablement programs
Proven track record of managing systems during tool rollouts across teams
Strong writing skills for documentation and training purposes
High attention to detail and a proactive approach to data quality
Responsibilities
Own the Ashby ATS end-to-end, including configuration and access roles
Build and maintain comprehensive hiring reports for various stakeholders
Ensure data integrity through regular audits and hygiene sweeps
Develop training materials and track completion for interviewers and hiring managers
Manage the documentation system and maintain the recruiting wiki
Conduct candidate experience surveys and implement improvements
Benefits
Top-tier compensation with salary and equity designed to retain talent
Stock options for all employees to share in company success
Comprehensive health, dental, vision, and life insurance with wellness allowance
Daily lunch and dinner provided in the office
22 weeks paid parental leave for all new parents, including adoptive and surrogate journeys
Unlimited paid time off in the U.S. and 30 days in the U.K.
Visa sponsorship support for exceptional talent and long-term immigration pathways
Regular team-building activities, including off-sites and celebrations
Full Job Description
Role Overview
We're hiring a Senior Talent Operations Specialist to own the systems and data behind hiring at Reflection, and to build the programs that make our hiring consistent and high signal as we grow from roughly 300 people to 400 this year and well beyond next. You will run our ATS and the integrations around it, and you will build the reporting that tells recruiters, hiring managers and leadership where hiring is working and where it is stuck. Working directly with the Recruiting Operations Manager, you will also turn our structured hiring and interviewer and hiring manager training into working tools, materials and measurement.
What You'll Do
Own Ashby end to end: configuration, permissions and access roles, reference data, templates, interview plan structure, feedback forms, openings and job setup standards
Build and maintain reporting for every audience: pipeline health and pass-through, time to fill, decline and competitor analysis, interviewer load and feedback completion, source effectiveness and scheduling SLAs, plus alerts that catch problems before people do
Keep the data trustworthy: audits, hygiene sweeps and the fixes that follow
Build the materials, logistics and measurement behind interviewer and hiring manager training, and track completion against our SLAs
Own our documentation system and tool enablement: the structure and upkeep of our recruiting wiki and onboarding for new team members
Run candidate experience surveys and turn the results into fixes
What We're Looking For
4+ years in recruiting operations or talent systems with ownership of an ATS and its reporting
Deep hands-on Ashby experience, ideally including an implementation, migration or major re-configuration
You have built dashboards that people used to make decisions, and you understand recruiting metrics well enough to define them
Comfort with integrations and automation: Zapier or similar, APIs, webhooks
You have helped build an interviewer, hiring manager or recruiter enablement program
You have owned the systems side of a tool rollout across teams
Clear writer who documents as they build and enjoys teaching others to use tools well
High agency and attention to detail; data quality is your problem before it is anyone else's
What We Offer:
We believe that to make intelligence open and accessible to all, you need to start at the foundation. Joining Reflection means building from the ground up as part of a talent-dense team. You will help define our future as a company, and help define the future of open foundational models.
We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported.
Top-tier compensation: Salary and equity structured to recognize and retain our talent globally.
Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options.
Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance.
Meals: Lunch and dinner are provided in the office daily.
Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys.
Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.
Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable.
Team building: We have regular off-sites, happy hours, and team celebrations.
