Job Type
Full-time
Description
Senior Systems & Network Administrator140 Buffum Rd, Monroe, NH 03771 In-office role: Must be within commutable distance of Monroe, New Hampshire. The Role at a Glance:Ready to take on more than the typical systems administrator role?At Pete & Gerry's Organics, technology connects more than computers. It connects our people, manufacturing operations, warehouses, and facilities across the country. From New Hampshire to Pennsylvania to Georgia and Iowa, our infrastructure supports a growing, geographically distributed business where reliable technology is essential to keeping operations moving.
We're looking for a Senior Systems & Network Administrator who thrives in complex environments, enjoys solving challenging technical problems, and is excited about shaping the future of enterprise technology.
This is a hands-on technical leadership opportunity supporting an environment of approximately 450 users across locations with very different operational needs. One day may involve troubleshooting connectivity at a manufacturing facility; another may focus on network architecture, cloud modernization, or planning an enterprise-wide technology improvement.
You'll play a key role in strengthening our infrastructure, improving the end-user experience, and helping us embrace emerging technologies, including artificial intelligence.
We're looking for someone who can see the big picture, dive into the technical details, and turn ideas into solutions that make a real difference.
How You'll Create Greater Impact:Systems & Network Administration- Design, administer, and optimize enterprise IT infrastructure across geographically distributed manufacturing plants, warehouses, corporate offices, and remote locations.
- Manage on-premises and cloud infrastructure, including Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Azure cloud servers, Azure Arc, VMware, Veeam, DNS/DHCP, and Group Policy.
- Design, configure, and troubleshoot enterprise networks, including routing, switching, firewalls, VPNs, wireless infrastructure (Ubiquiti UniFi), and site-to-site connectivity.
- Strengthen network segmentation, security, and connectivity to ensure reliable communication between facilities and business-critical systems.
- Maintain VMware virtualization environments, including capacity planning, performance optimization, patching, and system reliability.
- Manage backup and disaster recovery operations using Veeam, including restore testing, recovery planning, and documentation.
- Proactively monitor infrastructure performance using Auvik and other monitoring tools to identify issues before they disrupt operations.
- Administer Microsoft 365, including Exchange Online, SharePoint, Teams, and Intune, along with Azure and/or AWS cloud infrastructure.
- Manage IT tickets, change requests, and project activities through Jira, ensuring timely resolution and clear documentation.
Manufacturing & Multi-Site Technology Support- Support complex IT environments across manufacturing plants, warehouses, and corporate facilities, recognizing that each location has unique operational and technology needs.
- Troubleshoot infrastructure and connectivity issues remotely and onsite, ensuring reliable access to systems and resources across locations.
- Support the infrastructure, connectivity, and performance of ERP systems, SQL Server environments, and other business-critical applications.
- Support and help secure operational technology (OT), production equipment networks, and manufacturing automation systems.
- Partner with plant operations, maintenance teams, and technology vendors to resolve issues, support integrations, and minimize operational disruptions.
- Balance immediate technical needs with long-term infrastructure improvements, keeping business continuity and operational efficiency at the forefront.
Technology Modernization & Innovation- Help shape and execute infrastructure improvements that strengthen performance, scalability, and reliability across the organization.
- Lead and support cloud migration initiatives, infrastructure upgrades, and the adoption of modern enterprise technologies.
- Support initiatives to enhance and transform the desktop and end-user technology experience across approximately 450 users.
- Support the deployment, security, administration, and ongoing management of artificial intelligence (AI) applications across the organization, ensuring alignment with IT infrastructure, security standards, and business needs.
- Evaluate emerging technologies and recommend practical solutions that improve efficiency, connectivity, and the employee experience.
- Apply both strategic, big-picture thinking and detailed technical planning to deliver sustainable technology solutions.
SOX Compliance & IT General Controls- Execute SOX compliance and IT General Controls (ITGC), including access management, change management, and backup/recovery controls.
- Maintain accurate, audit-ready documentation of system configurations, user access reviews, and control procedures.
- Partner with Finance, internal stakeholders, and external auditors during quarterly and annual SOX testing, providing evidence and addressing findings.
- Implement and enforce least-privilege access controls, segregation of duties, and periodic user access recertification across critical systems.
- Maintain change management documentation and approval workflows for production system and network changes.
Security & Risk Management- Implement and maintain enterprise security practices, including endpoint protection, patch management, multifactor authentication, and vulnerability remediation.
- Monitor security incidents and coordinate response and remediation activities with IT leadership.
- Collaborate with vCISO) to strengthen security practices and implement improvement initiatives.
- Help ensure infrastructure and emerging technologies are deployed and managed with security, reliability, and business continuity in mind.
Vendor & Project Management- Evaluate, recommend, and manage relationships with IT vendors, managed service providers, and technology partners.
- Lead or contribute to infrastructure projects, including network upgrades, cloud migrations, and system implementations, from planning through go-live.
- Coordinate technical initiatives across multiple facilities while balancing competing priorities and operational needs.
- Provide escalated technical support and mentorship to junior IT team members and end users.
Requirements
What You'll Bring to the Flock:We're looking for more than someone who can keep systems running. We want a technically strong, solutions-oriented professional who understands how technology supports a complex business and is excited to help move it forward.
You enjoy getting into the details, but you also know when to step back and think strategically. You're comfortable navigating competing priorities, collaborating with teams across locations, and taking initiative to solve problems before they become bigger challenges.
Required- 5+ years of progressive experience in systems and network administration, including senior or lead-level responsibility.
- Demonstrated experience supporting complex enterprise IT environments across multiple locations or geographically distributed operations.
- Strong hands-on experience with Windows Server, Active Directory, and enterprise networking, including routing, switching, firewalls, VPNs, and network segmentation.
- Experience with Ubiquiti UniFi or comparable enterprise networking platforms, VMware virtualization, and Veeam backup solutions.
- Experience with infrastructure monitoring tools such as Auvik and IT service/project management platforms such as Jira.
- Working knowledge of Microsoft 365 administration and cloud platforms such as Azure and/or AWS.
- Ability to troubleshoot complex infrastructure and connectivity issues across multiple sites, including remotely supported facilities.
- Strong understanding of network security, system reliability, disaster recovery, and business continuity.
- Ability to balance day-to-day operational support with strategic infrastructure planning and improvement initiatives.
- A collaborative, forward-thinking approach to technology modernization and adopting new solutions.
- Excellent troubleshooting, documentation, project coordination, and communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Ability to work onsite at our Monroe, NH headquarters, with occasional travel to affiliated facilities.
Preferred- Experience supporting manufacturing, distribution, CPG, or similarly complex operational environments.
- Experience supporting enterprise ERP applications and their underlying infrastructure and integrations.
- Experience supporting Microsoft SQL Server environments, including infrastructure, connectivity, performance monitoring, backup/recovery, or troubleshooting.
- Experience with cloud migrations, enterprise-wide infrastructure improvements, or end-user technology transformation initiatives.
- Familiarity with operational technology (OT), plant-floor systems, or manufacturing network environments.
- Relevant certifications such as CCNA, VCP, Microsoft Certified: Azure Administrator, Security+, or similar.
Work Environment & Physical Requirements- Primarily an office environment with regular visits to manufacturing and warehouse areas that may involve exposure to cold storage, noise, and PPE requirements.
- Ability to lift and move IT equipment (up to 50 lbs.) and work in server room/rack environments.
- Occasional travel to affiliated facilities as business needs require.
- May occasionally be required to respond outside normal business hours for system-critical issues.
Tending to Our Flock:We care for our people the same way we care for our hens - with attention, respect, and balance. Our benefits are designed to support real life and whole wellbeing.
- Medical, dental, and vision insurance
- Paid vacation
- Paid sick time
- Paid volunteer time
- 9 paid holidays
- 401(k) with 4% employer match
- Disability and life insurance
- Opportunities for advancement
- Maternity and paternity leave
- Tuition reimbursement
- Flexible Spending Account
- Health Reimbursement Account
- Footwear reimbursement for onsite employees
- Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
- Breakfast or lunch events from time to time
- A team grounded in a shared mission: Healthy Hens, Healthy Eggs, Healthy Planet
