Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Top Secret

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Records Management Software, Service Level Agreement (SLA), Systems Analysis Design
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes

Job Description:

General Dynamics Information Technology is seeking an experienced systems analyst to join our team in Norwalk, CA, working with partners from local, state, and federal law enforcement agencies. The selected individual will serve at a client site to work on new records management systems (RMS) to track, store, and analyze data, often independently and at times in coordination with the client Project Director/Project Manager.

RESPONSIBILITIES

The essential duties and tasks of the Systems Analyst Senior assigned to this program include but are not limited to:

Vendor Management

• Assist the Project Director/Project Manager to ensure service level agreement (SLA) compliance.
• Assist the Project Director/Project Manager with monitoring project timelines, deliverables, and budget adherence.
• Assist the Project Director/Project Manager with liaising between law enforcement agencies and providers.

System Development and Integration

• Manage system upgrades, customization, and interoperability among RMS.
• Ensure the platform meets customer needs, incorporating user feedback.
• Oversee cybersecurity measures and data integrity standards.
• Conduct system design audits to provide creative resource solutions to improve efficiency and effectiveness.
• Collaborate with internal development teams to align database systems with organizational needs and requests.

Training and User Adoption

• Develop and execute training programs for law enforcement and civilian personnel.
• Provide ongoing technical support and optimize system usability.
• Prepare and maintain technical documentation to guide system users and assist with ongoing operation, maintenance, and development of systems.
• Enhance adoption through strategic planning, best practices, and user engagement strategies.
• Assist the Project Director/Project Manager with establishing memoranda of understanding or agreement (MOU/MOA) with partner agencies during the implementation process.

Policy Development and Compliance

• Collaborate with the Privacy Officer to establish policies on data usage, retention, and privacy compliance according to governing guidelines and state authority.
• Align system operations with legal and regulatory standards.

QUALIFICATIONS

• A bachelor's degree in computer science, Engineering, Information Technology, Information Management, or a related field
• A minimum of 3 years of experience in systems analysis or a related field
• Proven ability to perform detailed analysis and systems designs
• High level of technical documentation writing skills
• Excellent interpersonal and verbal/written communication skills
• High degree of intrapersonal initiative requiring sound judgment with minimal supervision and guidance
• Desired: ITIL or Security+ Certification
• Desired: An active Secret security clearance; Top Secret eligible

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $93,662 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
25-50%

Telecommuting Options:
Onsite

Work Location:
USA CA Norwalk

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.