About the RoleSlipstream is seeking a Senior Systems Administrator, hands-on generalist who can support servers, backups, and scripting in addition to day-to-day end-user support across both macOS and Windows environments.
Key Responsibilities- Provide on-site IT support across mixed macOS and Windows environments, including hardware, software, and network troubleshooting.
- Administer and maintain server infrastructure, including day-to-day monitoring and maintenance.
- Manage and monitor backup systems, including Veeam, NAS, and S3-based storage.
- Write and maintain scripts to automate routine IT tasks and improve operational efficiency.
- Deploy, configure, and support end-user laptops and desktops.
- Escalate and resolve issues beyond tier-1 support, partnering with the broader IT/infrastructure team.
- Maintain accurate documentation of systems, configurations, and support procedures.
Required Qualifications- Demonstrated proficiency supporting and administering both macOS and Windows.
- Hands-on scripting experience (e.g., PowerShell, Bash, or Python).
- Experience administering server environments.
- Experience with backup and storage technologies: Veeam, NAS, and S3.
- Strong troubleshooting, communication, and customer-service skills.
- Able to work on-site full time at the South San Francisco location.
Preferred Qualifications- Prior IT support experience in a life sciences, biotech, or pharma environment.
- Experience operating in security- or compliance-conscious IT environments.
- Relevant certifications (Microsoft, Apple, Veeam, or similar) a plus.
Benefits- 401k match
- Comprehensive group health, dental, vision benefits
- Life insurance/LTD
- Discretionary PTO
- Salary: $135,000-$145,000
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
