Position SummaryConstellation HomeBuilder Systems is seeking a Senior Systems Administrator / M365 & Infrastructure Administrator to join our Information Technology team in Markham, Ontario.
This role will be responsible for the administration, security, governance, and strategic operation of our Microsoft 365 environment, Microsoft Entra ID platform, endpoint management systems, and collaboration technologies. The position will own technology services and responsibilities transitioning from shared corporate IT services as part of our integration with Jonas.
The successful candidate will serve as a senior technical resource responsible for identity and access management, Microsoft 365 administration, endpoint management, collaboration platforms, security governance, and infrastructure support. This individual will work closely with leadership, business stakeholders, and external vendors to ensure secure, reliable, and scalable technology services across the organization.
Primary Responsibilities Identity & Access Management - Administer and maintain Microsoft Entra ID
- Manage user provisioning, deprovisioning, and lifecycle management
- Configure and maintain Single Sign-On (SSO) integrations
- Design and administer Conditional Access policies
- Manage Multi-Factor Authentication (MFA) technologies
- Administer external collaboration and B2B access
- Conduct identity governance reviews and access certifications
- Manage Microsoft licensing and group-based assignments
- Maintain role-based access controls and security standards
Microsoft 365 Administration - Administer Microsoft 365 services including:
- Manage retention and compliance policies
- Configure and maintain mail flow and transport rules
- Administer SPF, DKIM, and DMARC configurations
- Implement and maintain Microsoft security controls
- Support tenant governance and security best practices
- Monitor service health and platform performance
- Evaluate and implement new Microsoft 365 capabilities
Endpoint Management - Administer Microsoft Intune
- Manage Windows Autopilot deployments
- Develop and maintain device compliance policies
- Manage application deployment and lifecycle management
- Oversee workstation configuration standards
- Manage endpoint patching and security updates
- Support remote workforce technologies
Voice & Collaboration - Administer Microsoft Teams Phone
- Support TouchPoint and related communication systems
- Troubleshoot voice and collaboration issues
- Coordinate with telecom and technology vendors
- Manage call routing, auto attendants, and user provisioning
- Ensure reliable collaboration services across the organization
Infrastructure & Security - Support core Windows infrastructure services
- Participate in infrastructure modernization initiatives
- Assist with cloud and hybrid infrastructure administration
- Maintain security baselines and operational standards
- Participate in security investigations and remediation efforts
- Create and maintain system documentation, procedures, and standards
- Participate in disaster recovery and business continuity planning
Qualifications Required - 7+ years of IT infrastructure and systems administration experience
- 5+ years administering Microsoft 365 environments
- Strong experience with Microsoft Entra ID
- Experience implementing and supporting SSO and Conditional Access
- Experience with Exchange Online, SharePoint Online, and Teams
- Experience administering Microsoft Intune and Windows Autopilot
- Strong understanding of Microsoft licensing and tenant governance
- Experience supporting cybersecurity and compliance initiatives
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent written and verbal communication skills
Preferred - Microsoft certifications such as:
- Microsoft Certified: Identity and Access Administrator
- Microsoft Certified: Enterprise Administrator Expert
- Microsoft Certified: Security Administrator Associate
- Microsoft Certified: Endpoint Administrator Associate
- Experience with Teams Phone
- Experience with Power BI administration
- Experience with Palo Alto Networks security solutions
- Experience supporting mergers, acquisitions, or tenant migrations
- Experience working in SaaS or software organizations
- Knowledge of Azure services and cloud administration
Success Measures The successful candidate will:
- Maintain a secure and compliant Microsoft 365 environment
- Ensure timely onboarding and offboarding processes
- Maintain high endpoint compliance and patching standards
- Deliver reliable collaboration and communication services
- Improve operational efficiency through automation and standardization
- Maintain accurate documentation and governance processes
- Successfully assume and operate services transitioning from shared corporate IT functions
Salary Range (Ontario & BC Only):The estimated base salary range for this role is CAD$90,000.00 - CAD$110,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.
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