POSITION SUMMARY
The Senior Systems Administrator is responsible for the design, implementation, administration, security, and optimization of PharmPix's enterprise infrastructure environment. This role serves as the senior technical subject matter expert for server, virtualization, cloud, network, backup, and disaster recovery platforms.
The Senior Systems Administrator leads infrastructure modernization initiatives, evaluates emerging technologies, ensures the reliability and security of enterprise systems, and serves as the highest level of technical escalation for complex infrastructure-related incidents. The position works closely with IT leadership, cybersecurity, tech support personnel, application teams, vendors, and business stakeholders to deliver secure, scalable, and highly available technology services that support business objectives.
ESSENTIALS ROLES AND RESPONSIBILITIES
1. Design, implement, and maintain enterprise infrastructure solutions that meet organizational requirements for scalability, resilience, performance, security, and compliance.
2. Lead infrastructure modernization projects involving cloud adoption, virtualization, storage, networking, identity management, and platform services.
3. Assist IT Leadership in the evaluation of emerging technologies and provide recommendations regarding infrastructure investments, cost optimization, and operational efficiency.
4. Assist IT Leadership in developing and maintaining infrastructure standards, reference architectures, and technical road maps.
5. Administer and support Windows Server and Linux operating systems.
6. Manage Active Directory, Group Policy, DNS, DHCP, Certificate Services, NPS, file services, and identity services.
7. Administer Microsoft Azure, Microsoft 365, Exchange Online, SharePoint Online, Teams, and related cloud services.
8. Manage hybrid-cloud and on-premises environments while ensuring optimal performance and availability.
9. Administer and optimize VMware and Nutanix AHV platforms.
10. Manage server lifecycle activities including deployment, upgrades, migrations, patching, performance optimization, and decommissioning.
11. Monitor storage utilization, capacity planning, and infrastructure growth requirements.
12. Design, implement, and maintain backup, replication, and disaster recovery solutions.
13. Conduct periodic disaster recovery testing and document recovery procedures.
14. Ensure recovery objectives are met for critical business systems.
15. Provide technical leadership and mentorship to Systems Administrators, Tech Support personnel, and junior IT staff.
16. Collaborate with business leaders and project teams to align infrastructure services with organizational goals.
17. Deliver technical presentations, architecture recommendations, and project updates to management and executive leadership.
18. Perform other job-related duties as assigned.
TRAINING & EDUCATION
• Bachelor's Degree in Computer Sciences, Information Technology, Engineering, related discipline or equivalent work experience.
LICENSURE / CERTIFICATION (Preferred)
• Cloud & Microsoft
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft 365 Administrator
• Infrastructure
VMware Certified Professional (VCP)
Nutanix Certified Professional (NCP)
Driver License is required.
PROFESSIONAL EXPERIENCE
• 10+ years of progressively responsible experience supporting enterprise infrastructure environments.
• 10+ years administering Windows Server environments and enterprise networking platforms.
• 10+ years managing virtualization and cloud technologies.
• 8+ years supporting hybrid cloud infrastructures.
• Experience leading complex infrastructure projects and technology implementations.
PROFESSIONAL COMPETENCIES
Knowledge
• Understand existing and emerging technologies.
• Understand business practices, approaches, organization, politics, and culture.
• Business Analysis Knowledge: Ability to perform effectively in a fast-paced environment.
• Technical research and development knowledge are desired.
• Excellent knowledge of Customer Service best practice.
• Proficiency in Microsoft Server, Linux Active Directory .
Skills
• Strong, structured, process driven and analytical skills.
• Demonstrate skills in risk, issues and stakeholder management.
• Demonstrate skills in building relationships within departments and between departments.
• Good research skills.
• English and Spanish oral communications skills, written communication skills, organization, planning, professionalism, project management.
• Strong verbal and written interpersonal skills.
• Customer Service: Skilled in communicating with all levels of management, internal and external customers.
• Excellent written and verbal communication skills.
Abilities
• Effective human relations and motivational skills to deal with day-to-day staff issues as well as the interests of stakeholders within and outside the department
• Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
• Manage projects; planning, prioritizing, and administering work.
• Proven ability to demonstrate a drive for results and accountability of business needs.
• Demonstrated ability to communicate ideas clearly and concisely to leadership
• Ability to work well as a member of a team or alone.
• Willingness to take ownership of problems and follow through to completion.
• Ability to prioritize and balance multiple demands and competing deadlines Excellent time management.
• Ability to inspire and foster teamwork Able to interface with end users - customer service attitude.
• Arrive to work promptly and consistently.
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, sitting, standing and walking.
• The position requires that weight be lifted and force be exerted up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Require evening or weekend work
