Job Title: Senior Supply Chain Planning Analyst Location: Boston, MA (Hybrid) The OpportunityThe Associate Director, Omnichannel & Marketing Capabilities, is a senior product and capability leader who serves as the primary bridge between US commercial business needs and technology execution. This role is responsible for defining, prioritizing, and scaling the omnichannel, customer data, and decisioning capabilities that power Galderma's US brands and field teams.
Acting as the single point of accountability between Brand, Omnichannel, Field, Data, IT, and external implementation partners, this leader translates commercial strategy and use cases into clearly defined, prioritized platform capabilities. The role owns the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned to enterprise architecture.
A core focus of this role is enabling pharma commercial and field capabilities, including Next Best Action, coordinated field-digital engagement, and data-driven personalization, delivered through strong partnership with IT and global technology teams rather than hands-on platform execution.
Key Responsibilities- Serve as the primary business-technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
- Translate brand, omnichannel, and field requirements into clear product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
- Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to ensure shared understanding and execution.
- Ensure business intent is preserved throughout design, build, and deployment-reducing rework, duplication, and technical debt.
Qualifications- 7+ years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
- Proven success acting as a bridge between commercial stakeholders and IT / technology delivery teams.
- Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or other regulated environments strongly preferred.
- Strong background partnering with system integrators, agencies, and global technology teams.
- Ability to lead through influence in complex, matrixed organizations.
Physical Requirements and Work EnvironmentThis role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.
CompensationThe target base salary range for this role is $95,000-$120,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate's qualifications and the totality of relevant factors.
Include for non-sales roles:In addition to base salary, this role is eligible to participate in an annual short-term incentive program, subject to plan terms and eligibility requirements.
BenefitsGalderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.
Work AuthorizationThis role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.
Next Steps- If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
- The next step is a virtual conversation with the hiring manager
- The final step is a panel conversation with the extended team
