Job SummaryThe Senior Production Supervisor proactively drives business objectives through strategic execution of department-wide tasks related to safety, quality, and efficiency to ensure continuous improvement of production lines.
This role serves as a role model when leading teams and influences peers and direct reports. They understand the departments process flow, are a champion for Ghirardelli's quality and safety systems, and drive results through involving, coaching, teaching, and motivating both employees and peers.
Essential Functions
- Partner with Safety Manager to ensure that Safety goals and objectives are met
- Ensure proper training of staff in safety procedures and accident prevention
- Enforce Ghirardelli's Safety rules and procedures; provide feedback and manage performance when applicable
- Drives continuous improvement through in house continuous improvement tool by reviewing quality issues and defining action steps to prevent future errors
- Ensure that sanitation and housekeeping of assigned areas meet Ghirardelli standards as well as all regulatory requirements
- Ensure that Ghirardelli's GMP rules are enforced and oversee the production processes
- Hold employees accountable for the quality of the product they produce; coach and manage performance if applicable
- Maintain existing HACCP, Master Sanitation, Weight Control and quality programs
- Ensure all designated Quality Checks are performed at the desired frequency and that documentation is in order
- Verify and improve production as well as quality procedures applying the "best standard"
- Conduct defined line audits to ensure proper equipment operating conditions and capabilities within standards
- Review and monitor the performance of lines to develop corrective actions
- Analyze issues and develop, recommend, and implement continuous improvement strategies to address complex production issues
- Help define investment strategy and champion IR Process through execution
- Production Reporting
- Ensure production plans are adhered to
- Regulate/monitor material flow and material usage
- Ensure accurate reporting of production achievements while fully understanding OEE and TE
- Provide support to all shifts as Super User for SAP.
- Ability to prioritize work and improvements within their area
- Assess, identify and implement training needs of staff - operators and team leads, and participate in development and execution of training programs when required
- Holds regular one on one meetings with Team Leads and fellow supervisors to ensure that continuous improvements are being made and sustained
- Partner with the Training and Staffing Specialist to ensure that knowledge, experience, and training in chocolate manufacturing are continuously upgraded
- Provide technical support and drive continuous improvement in area or responsibility
- Ability to develop, plan and execute action plans
- Analyze chocolate production processes and use root cause analysis to resolve problems and ensure improved manufacturing capabilities
- Support of packaging and product trials
- Ability to Complete investment request for an improvement project/ IR
- Partner with Human Resources Partner to ensure labor issues are addressed in a timely manner and within the guidelines of the collective bargaining agreement
- Participation in grievance meetings, contract negotiations, mediations or arbitrations as needed
- Set expectations and priorities through KPI's and holds employees accountable
- Identify competency gaps and development opportunities of direct reports while creating a high performing team dynamic
- Enforce Ghirardelli safety rules, regulations, and procedures; issue disciplinary actions as required
- Be an active member of two LPW Pillars to ensure the pillar strategies are aligned using TPM philosophy prioritize projects to improve the factory efficiency and losses
- Provide Leadership/Coaching to other supervisors for support and guidance while being onsite.
- May perform other duties as assigned.
- Complete special projects and other duties as assigned or as necessary.
Minimum Education and Experience Required
- Bachelor's degree in engineering, food science or manufacturing related discipline and 3-5 years of related experience; or equivalent combination of education or experience.
- 1-2 years direct supervisory experience, ideally in a union environment
- Chocolate experience desired or prior experience in food or pharmaceutical environment.
- Proven knowledge and effective execution of Lean Manufacturing Practices.
- Strong computer literacy in MS Office and integrated systems.
- Strong verbal and written communications skills
- Strong analytical and problem-solving skills
- Strong knowledge of the production manufacturing processes, and of packaging and processing machinery
- Ability to manage multiple priorities/ Improvement projects
- Required to develop strong trusting relationships with team and others in the organization in order to gain support and achieve results
- Required to be self-directed and motivated
- Required to work and function effectively in a union environment
- Strong interpersonal skills, able to proactively engage dialogue and communication to reach resolutions with employees at all levels of the organization
- Flexibility to work any shift, as needed
Physical, Mental and Environmental Requirements
- Must be able to work on feet for extended periods.
- Must be able to work seated or standing for at least 8 hours
- Must be able to lift a minimum of 35 lbs and up to 50 lbs occasionally
- Requires the ability to climb stairs and ladders; must be able to work from heights
- Exposure to vibration, moving mechanical parts and loud noise
- Must be capable of using protective equipment such as hard hats, safety glasses/goggles, safety shoes, hearing protection, air masks, respirators, etc. in the performance of job duties
- Must be able to kneel, bend, crouch and climb as required
- Unionized manufacturing environment
- Potential for very warm or very cold working environment/depending on area of assignment.
- Interfacing with various manufacturing equipment and office computer equipment
- Regular communication with direct reports and internal and/or external customers
- Occasional travel for meeting/training
Salary Range: $93,873 - $122,057
