Point Broadband

Senior Supervisor, Direct Sales

Point Broadband • $93K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in direct sales, preferably in telecommunications.
  • Strong leadership and team development skills.
  • Proven track record in performance management.
  • Exceptional communication abilities to collaborate across departments.
  • Ability to adapt and respond to dynamic market needs.

Responsibilities

  • Achieve team sales targets while also contributing personally to sales efforts.
  • Train, coach, and inspire the Residential Sales Executive team.
  • Deliver performance reports and metrics to sales leadership.
  • Recruit, interview, and hire new sales talent for the team.
  • Manage employee relations, including performance reviews and improvement plans.
  • Collaborate with leaders to manage territory assignments and track performance.
  • Adapt to additional duties as requested by market leadership.

Benefits

  • Free Clearwave Fiber services (if residing in service area).
  • Health, dental, and vision insurance from day one.
  • 401(k) with generous company matching and immediate vesting.
  • Paid time off-up to 20 days in the first year.
  • Career development opportunities and employee referral program.
Full Job Description
Senior Supervisor, Direct Sales
Bristol, VA

Summary:

Are you ready to lead and elevate a high-performing sales team in the fast-growing fiber-optic industry? Clearwave Fiber is seeking an enthusiastic and results-driven Sr. Supervisor, Direct Sales to guide and develop our sales team. This role requires a balance of strategic leadership and direct sales activities, making it ideal for someone who excels both in managing teams and driving personal sales performance.

Your Mission: As a Sr. Supervisor, Direct Sales , you will oversee the day-to-day operations and performance of the Residential Sales Executive team in the Marietta, GA area. Reporting directly to the Regional Sales Manager, you will work closely with leadership to ensure the team not only meets but exceeds sales targets. Your leadership will be crucial in driving growth, operational excellence, and the future of residential fiber connectivity.

Who You Are:
  • A driven leader with a passion for sales and team development.
  • Experienced in direct sales, preferably in telecommunications or a related field.
  • Adept at coaching, mentoring, and leading a diverse team of sales professionals.
  • Skilled in performance management and operational efficiency.
  • An excellent communicator, capable of partnering effectively across departments and leadership levels.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:
  • Achieve Excellence: Be accountable for meeting and surpassing your team's sales goals, balancing leadership responsibilities with individual sales efforts.
  • Lead & Inspire: Supervise, train, and coach the Residential Sales Executives (RSEs), fostering an environment of continuous improvement, accountability, and team success.
  • Drive Performance: Deliver comprehensive performance reports and metrics to sales leadership, providing transparency and insight into team performance and progress.
  • Build the Team: Take responsibility for recruiting, interviewing, and hiring new sales talent. Mentor, coach, and develop your team members, ensuring they are set up for long-term success.
  • Manage Employee Relations: Oversee employee relations, conducting performance reviews and managing improvement plans to maintain a productive, engaged, and motivated workforce.
  • Collaborate for Success: Work closely with leadership and operations teams to manage territory assignments, track performance, and ensure accurate and timely commission payments.
  • Be Adaptable: Perform additional duties as requested by market leadership, demonstrating flexibility and commitment to Clearwave Fiber's overall success.

The Split: Approximately 60% of your time will be spent in the field, directly engaging with your team to support and lead by example. The remaining 40% will focus on strategic planning, reporting, and administrative tasks to ensure smooth operations.

Requirements:

Perks You'll Love:
  • Free Clearwave Fiber services (if you live in our service area).
  • Health, dental, and vision insurance from day one.
  • 401(k) with generous company matching and 100% vesting from the beginning.
  • Paid time off-up to 20 days in your first year!
  • Employee referral program and career development opportunities.
  • Target pay - $93k! Base, plus commission.

At Clearwave Fiber, our core values guide everything we do:
  • Purpose: We're about more than just ourselves.
  • Ownership: We take responsibility and initiative.
  • Courage: We embrace challenges with open arms.
  • Resourcefulness: We always find a way.
  • Simplicity: We focus on what truly matters.

Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

The employing entity for this position is Clearwave Fiber. Employment terms, benefits, payroll administration, and related policies are governed by Clearwave Fiber and may differ from those offered by other affiliated companies, including Point Broadband.

About Point Broadband

Point Broadband is a telecommunications company that provides high-speed internet, voice, and video services to residential and business customers in the southeastern United States. The company was founded in 2017 and is headquartered in Dothan, Alabama. Point Broadband offers fiber and fixed wireless internet services, as well as traditional cable and DSL options. The company is committed to providing reliable and affordable internet access to underserved communities in rural areas. Point Broadband is privately held and has been expanding its service area through acquisitions and partnerships with other telecommunications providers.
Learn more about Point Broadband
Size
200 employees
Industry
Founded
2017
Revenue
$15 million

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