Job Description:
Role and Responsibilities
This role sits within a specific business vertical for a leading health and convenience retailer, with a need to connect the dots across the broader enterprise. We92re looking for someone equally comfortable navigating a large, highly matrixed brand and rolling up their sleeves to develop scrappy thought starters, find unexpected creative angles, and resourcefully turn early thinking into something teams can build on. You will:
- Lead qualitative research, from quick cultural inputs to deeper exploratory studies.
- Develop clear, inspiring creative briefs and guide others in doing the same, translating audience insights and business priorities into actionable creative opportunities.
- Build brand frameworks, integrated communications plans, and consumer journeys.
- Define clear communications jobs to be done and channel roles across paid, owned, earned, social, digital, and in-store experiences, working with media and other specialist partners.
- Synthesize signals across data, culture, and category to give creative and client teams a clear point of view on what matters to people and how the brand can respond.
- Surface new growth opportunities and strategic value for creative and brand teams.
- Guide multidisciplinary teams in measurement and learning agendas.
- Provide thought leadership on culture, human behavior, and category dynamics.
- Build strong knowledge of the client92s business and competitive landscape
- Thoughtfully apply AI to sharpen strategy, speed insights, and improve output qualitywhile preserving a strong strategic POV and human judgment.
- Help shape awards submissions by crafting compelling case studies, defining the strategic idea and impact, and collaborating across teams to tell the story effectively.
What Success Looks Like
- Brings clarity to complexity without oversimplifying
- Stays steady and constructive when client priorities shift or briefs change mid-stream
- Builds strong, trusting relationships across diverse styles
- Helps creative teams understand not just the strategy, but how it flexes by audience, need, and channel
- Turns brand thinking into clear communications tasks that help creative and media teams build connected work
- Brings proactive ideas that help the team anticipate opportunities and strengthen the brief
Qualifications
- 4+ years experience developing integrated brand and communications strategies
- Proven track record of strong, consistent strategic ideas
- Deep understanding of how brands earn attention and trust across digital, social, and real-world experiences
- High standard for clarity, craft, and detail
- Strong storytelling and presentation skills, with the ability to make strategic thinking clear and compelling for creative teams and clients
- Ability to simplify complex challenges for varied audiences
- Curious, culturally informed, insight-driven; seeks out what they don92t know as much as they build on what they do
- Experience with qualitative research, social listening, trend analysis, audience data, and related tools
- Ability to map consumer journeys, define communications tasks, and identify how channels work together to influence behavior
- Seen as a trusted partner to midsenior clients and a supportive mentor to juniors
- We92re looking for someone who will grow with the discipline as it evolves, curious about what strategy looks like in two years, not just today years and how new tools can strengthen the work
- Experience in retail, health and wellness, pharmacy, or CPG is a plus
Additional Information
At dentsu, we believe great work happens when we92re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.
The annual salary range for this position is $94,875 - $117,180. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
- Medical, vision, and dental insurance,
- Short-term and long-term disability insurance,
- At least 15 paid holidays per year,
- Paid sick and safe leave, and
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the 9cApply9d button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
Location:
New York
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Permanent
