Senior Strategic Partnership Executive | RetailJoin Epicor as a Strategic Partnership Executive! The Strategic Partnership Executive, Sr is responsible for managing partner accounts as well as identifying and developing new key retail account alliances to generate leads and/or create new sales opportunities. Conducts business reviews of strategic accounts to enhance customer satisfaction and identify opportunities for revenue growth. Evaluates program trends and provides analysis recommendations to management.
What you will be doing:- Working with Sales, develop and maintain strong relationship throughout the account's organization.
- Manage projects to ensure timely and successful delivery of solutions being provided by Epicor.
- Develop key goals and metrics for each account, measure and report on them monthly or quarterly.
- Define and implement programs that support defined objectives
- Assist with high severity requests or issue escalation as needed.
- Manage contracts, billing, rebates (if applicable) - provide Epicor management time to respond to contract renewals and price change options
- Hold at a minimum quarterly meeting with each account.
- Work with customers to ensure Epicor retail products are being utilized effectively and efficiently.
- Support implements an annual operating plan process.
What you will likely bring:- Ability to work with internal and external stakeholders in a distributed retail environment.
- Excellent written and oral communications and interpersonal skills.
- High energy, positive attitude, and a strong work ethic.
- Excellent organizational and project management skills.
- Passion for the technology industry.
- Excellent time management and interpersonal skills.
- Experience working in a fast-paced, high-performance environment.
What could set you apart:- 7+ years applicable experience and demonstrated success in the retail space.
- 5+ years of specialized ERP industry experience.
- Familiarity with Ace or similar Epicor customers is strongly preferred.
- Bachelor's degree (or equivalent experience).
#LI-KT1 #LI-REMOTE
Competitive Pay & Benefits - Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Range:Minimum: $94,000 USD Maximum: $151,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:Kevin Towers
