Role description

Job Title: Senior Specialist - Program & Project Management

Work Location- NY, NY

Job Description:

Support management of incoming production issues enhancement requests compliance and vulnerability remediation activities and engineering tasks across the application suite.

Assist with prioritization based on business impact operational risk regulatory requirements and team capacity.

Support maintenance of a short-term delivery plan focused on BAU activities required remediation and essential business or operational changes.

Partners with engineering leads and stakeholders to help track priorities timelines and capacity.

Assist with release coordination activities across supported applications including planning stakeholder communication testing, coordination, business readiness tracking and post release validation.

Help ensure changes move through appropriate governance and control processes.

Provide coordination support across business users operations and engineering teams for the supported applications.

Help clarify issues document needs and facilitate communication to support delivery and platform stability.

Assist with backlog management by documenting requests issues and enhancements as user stories or work items with clear descriptions and acceptance criteria.

Provide ongoing support to engineering teams through refinement and follow-up.

Help track risks dependencies delivery milestones and key blockers across the application portfolio Support status reporting and escalation of issues as needed.

Provide product and delivery support across a suite of legacy or sunset path applications helping maintain operational stability, support delivery of required changes and improve coordination across business and engineering stakeholders.