Job DescriptionAs a Senior Specialist, Digital Foundations Lead, you will play a crucial role in supporting the infrastructure, connectivity, cybersecurity, and operational technology (OT) environments that enable GMP manufacturing systems. This role serves as a technical resource supporting manufacturing applications, automation platforms, data systems, and digital technologies through reliable network architecture, server infrastructure, and secure IT/OT integration.
The Senior Specialist partners closely with Manufacturing, Engineering, Automation, Quality, Cybersecurity, Enterprise IT, and external vendors to ensure that site infrastructure supports manufacturing operations while maintaining compliance, security, and system reliability. The role combines infrastructure engineering, industrial networking, cybersecurity, and SDLC knowledge to support the site's digital manufacturing ecosystem.
Responsibilities- Provide day-to-day support for manufacturing IT and OT infrastructure environments.
- Support infrastructure & shop floor hardware hosting manufacturing systems including DeltaV, MES/eBR, SCADA platforms, laboratory systems, and OEM supplied systems.
- Monitor infrastructure health, availability, and performance.
- Support incident management, troubleshooting, and root cause investigations.
- Participate in on-call support for business-critical manufacturing systems.
- Support industrial and enterprise network environments.
- Troubleshoot connectivity issues impacting manufacturing operations.
- Support network architecture associated with manufacturing equipment, automation systems, data historians, cloud services, and enterprise applications.
- Maintain network documentation and asset inventories.
- Coordinate infrastructure changes with enterprise networking teams.
- Support site IT/OT architecture aligned with Purdue Enterprise Reference Architecture.
- Understand and maintain system connectivity across various levels of the Purdue Model.
- Support segregation of operational technology and enterprise networks.
- Participate in architecture reviews for new manufacturing systems and capital projects.
- Ensure alignment with enterprise IT/OT standards.
- Support implementation of cybersecurity controls for manufacturing systems.
- Assist with firewall management, network segmentation, access management, vulnerability remediation, and patch management.
- Support cybersecurity assessments and remediation activities.
- Collaborate with Cybersecurity and Infrastructure teams to maintain secure manufacturing environments.
- Ensure systems remain compliant with internal policies and regulatory expectations.
- Support infrastructure technologies including VMware, Windows Server platforms, Active Directory, DNS and DHCP services, backup and disaster recovery solutions, industrial firewalls, switches and routers, manufacturing system hosting environments, and cloud-connected manufacturing services.
- Support infrastructure activities throughout the System Development Life Cycle (SDLC).
- Participate in requirements development, infrastructure design reviews, testing and qualification, release management, change control, and lifecycle maintenance.
- Support infrastructure qualification and validation activities.
- Maintain system documentation and audit readiness.
- Support infrastructure delivery for capital projects and facility expansions.
- Work with vendors, system integrators, and project teams to deploy new infrastructure.
- Support startup readiness for new manufacturing systems and equipment.
QualificationsRequired
- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Cybersecurity, Network Engineering, or related discipline. Equivalent experience may be considered.
- Five or more (5+) years of experience supporting IT, OT, infrastructure, or manufacturing technology environments.
Preferred
- Understanding and hands-on experience of shopfloor hardware for manufacturing systems (e.g., barcode scanners & printers).
- Strong understanding of industrial networking, TCP/IP fundamentals, network architecture, system administration, and virtualization technologies.
- Knowledge of Purdue Architecture and IT/OT convergence principles.
- Experience supporting firewalls, network segmentation, industrial DMZ environments, and cybersecurity controls.
- Familiarity with manufacturing systems.
- Understanding of SDLC and validated systems in regulated environments.
- Familiarity with VMware, Windows Server, Active Directory, Azure services, and backup and recovery solutions.
- Experience supporting infrastructure projects and system deployments.
- Strong troubleshooting and analytical skills.
- Excellent communication skills with the ability to work across IT, OT, Engineering, Quality, and Manufacturing organizations.
Required Skills: Audit Management, Audit Management, Automation, Automation Systems, Backup Recovery, Business Process Improvements, Data Management, Disaster Recovery Planning, DNS Configuration, Firewall Management, Incident Management, Information Technology (IT), Infrastructure Architecture, Infrastructure Design, Infrastructure Services, Microsoft Windows Server, Network Architecture, Patch Management, Problem Management, Quality Management, Real-Time Programming, Security Compliance, Server Virtualization, Software Development Life Cycle (SDLC), System Administration {+ 2 more}
Preferred Skills: Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status: Regular
Relocation:No relocation
VISA Sponsorship:No
Travel Requirements:No Travel Required
Flexible Work Arrangements:Not Applicable
Shift:1st - Day
Valid Driving License:No
Hazardous Material(s):n/a
Job Posting End Date:10/31/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. 
