About the roleLocation: San Francisco | Open to Remote for Right Person
Rippling is launching a new product in the compliance space, and we're looking for a dynamic
Senior Sales Consultant to lead the charge. This is a critical, high-impact role at the intersection of product expertise, customer success, and compliance.
The ideal candidate is a jack-of-all-trades with a deep understanding of compliance, technical aptitude, and exceptional relationship management skills. You'll be the subject matter expert for the product team while also acting as a trusted advisor to customers, ensuring they achieve measurable outcomes and fully realize the value of our solution.
What You'll Do- Be the Face of the Product
Serve as the primary contact for customers, delivering an exceptional onboarding experience and supporting them throughout their compliance journey. - Drive Value Through Expertise
Help customers align our solution to their strategic objectives, accelerating their time to SOC 2 compliance. - Mitigate Risks
Proactively identify customer challenges and lead cross-functional efforts to resolve issues, ensuring customer retention and satisfaction. - Enable Product Adoption
Promote Rippling's latest compliance features and capabilities, driving adoption and educating users on best practices. - Collaborate Across Teams
Work closely with Sales, Product, and Account Management to ensure customer goals align with Rippling's vision and growth objectives. - Analyze and Report
Use data and customer insights to identify opportunities for product improvement and enhance customer success strategies.
What You'll Bring- 3+ years in customer success, consulting, or compliance-related roles, ideally in SaaS.
- 3+ years in compliance or similar regulatory frameworks.
- Exceptional communication skills, able to distill complex topics into actionable insights for diverse audiences.
- Proven track record of managing customer relationships and driving successful outcomes in high-stakes environments.
- Familiarity with tools like Salesforce, Jira, or analytics platforms.
- Thrives in fast-paced, startup-like environments.
Benefits- Comprehensive healthcare coverage for you and your dependents.
- Flexible Time Off and generous parental leave policies.
- Professional development opportunities, including stipends for learning and growth.
- Home office setup allowance.
- 401(k) plan to support your financial goals.
- Equity opportunities in Rippling's growth journey.
About RipplingRippling unifies employee systems like payroll, benefits, devices, and apps to help businesses manage their workforce more efficiently.
Join us in transforming the way businesses approach compliance.
Additional InformationThis role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
*Commission is not guaranteedThe pay range for this role is:
126,000 - 210,000 USD per year (US Tier 3)
116,100 - 193,500 USD per year (US Tier 2)
132,000 - 220,000 USD per year (US Tier 1)
