5+ years experience with Microsoft Dynamics 365 Business Central or NAV implementations/enhancements
Demonstrated expertise in warehousing and manufacturing environments
Strong analytical skills for root cause diagnosis rather than just ticket tracking
Working knowledge of SQL for data validation and troubleshooting
Basic familiarity with software development concepts
Experience managing vendor relationships and coordinating technical resources
Effective communication skills between technical and non-technical audiences
Responsibilities
Own the project lifecycle for Business Central initiatives from planning to support
Lead projects involving warehouse management and manufacturing processes
Translate business requirements into functional specifications for BC
Coordinate with developers, ISV partners, and Microsoft resources for technical development
Perform data analysis using SQL for testing and troubleshooting
Drive integration projects from a project management perspective
Ensure UAT planning reflects real operational workflows
Identify process gaps and recommend BC configuration solutions
Maintain project documentation and reporting for stakeholders
Support change management and end-user training
Provide troubleshooting support for end users and identify recurring issues
Evaluate BC apps and extensions for manufacturing/warehouse fit
Benefits
Collaborative work environment with cross-functional teams
Hands-on project management experience in a critical area of the business
Opportunities to engage with various technical and business stakeholders
Direct impact on the success of warehousing and manufacturing operations
Access to training and tools for skill enhancement
Supportive atmosphere for pursuing innovative solutions
Opportunity to work with the latest Microsoft technologies and extensions
Full Job Description
Senior Solutions Analyst- Microsoft Dynamics 365 Business Central
Role
We are looking for a Senior Solutions Analyst to lead and support Microsoft Dynamics 365 Business Central (BC) initiatives across our warehousing, manufacturing, and supply chain operations. This role sits at the intersection of business process, functional design, project delivery, and technical execution - you'll lead cross-functional BC projects end-to-end while staying hands-on enough to dig into data, troubleshoot configurations, and speak credibly with developers and functional consultants alike.
This is a strong fit for someone who has run BC implementations or major enhancement projects in a manufacturing or distribution environment, understands how warehouse and production processes translate into ERP configuration, and is comfortable enough with SQL and basic scripting to validate data, investigate issues, and bridge conversations between business stakeholders and technical teams. This is an individual-contributor role - it does not carry people-management responsibilities - based on-site (not a remote position).
Responsibilities
Own the full project lifecycle for Business Central initiatives - scoping, planning, resourcing, risk management, testing coordination, go-live, and post-implementation support
Lead projects touching warehouse management (bin/license plate structures, inventory tracking, lot/expirationcontrol) and manufacturing processes (MES, process control, shop floor tools)
Translate business requirements from warehouse, production, and supply chain stakeholders into clear functional specifications for BC configuration or development
Coordinate with internal developers, ISV partners (e.g., warehouse/license plate extension vendors), and Microsoft partner resources on custom development, AL extensions, and third-party integrations
Perform hands-on data analysis and validation using SQL to support testing, migration, and troubleshooting - able to query and interpret BC data structures
Leadintegration-related projects (e.g., EDI, SAP-connected customer systems, document capture, payroll/HR system feeds) from a PM and functional-analysis perspective
Drive UAT planning and execution, ensuring test coverage reflects real warehouse and production workflows
Identifyprocess gaps and recommend BC configuration or light customization solutions, escalating to development resources when needed
Maintain project documentation, timelines, and status reporting for both technical teams and business leadership
Support change management and end-user training for new BC functionality
Serve as a point of escalation for end users on BC-related process and system questions, providing day-to-day troubleshooting support andidentifyingrecurring issues that point to broader process or configuration improvements
Participate in evaluating BC apps, ISV extensions, and third-party tools forfitwithin a manufacturing/warehouse environment
Skills
Required:
5+ years of experience focused on Microsoft Dynamics 365 Business Central (or NAV) implementations or major enhancements
Demonstrated experience with BC in a warehousing/distribution and/or manufacturing environment (inventory management, bin/location structures, production orders, costing)
Strong analytical skills - comfortable digging into data and processes to diagnose root causes rather than just tracking tickets
Working knowledge of SQL: able to write and interpret queries against BC/SQL Server or Azure SQL databases tovalidatedata and support troubleshooting
Basic familiarity with software development concepts (able to read/follow AL code changes, understand extension architecture, or write simplescripts) -deep development expertise is notrequired, but technical fluency is
Experience managing vendor/ISV relationships and coordinating technical resources (internal or contracted developers, Microsoft partners)
Strong written and verbal communication skills, with the ability to translate between technical and non-technical audiences
Preferred:
Experience with formal project management practices (scoping, risk logs, status reporting, UAT planning)
Experience with Business Central warehouse/license plate ISV extensions (e.g., Insight Works)
Familiarity with Power Automate, Power BI, or other Microsoft Power Platform tools
Experience supporting BC in a 247 production environment
Exposure to customer-owned inventory models or compliance-driven inventory tracking (e.g., managing inventory on behalf of a customer with its own ERP/SAP requirements)
Experience with EDI, document capture/OCR tools, or third-party payroll/HR integrations
Use AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot) to support light coding tasks such as SQL query writing, AL extension review, and small automation scripts
Apply sound judgment in AI-assisted development - validating AI-generated code/queries before use and escalating complex development work to dedicated developers
Success Criteria
BC projects delivered on time, with requirements that accurately reflect real warehouse and shop-floor operations
Fewer post-go-live surprises because data and process validation happened early and thoroughly
Business stakeholders trust that project updates are clear, honest, and grounded in technical reality
Developers and ISV partners see you as someone who understands the "why" behind requirements, not just a ticket router
