Dexcom

Senior Software System Engineer

Dexcom$111K — $185K *
Mesa, AZ 85204In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with manufacturing or industrial software systems
  • Strong troubleshooting and problem-solving skills
  • Solid understanding of manufacturing processes (e.g., GMP, lean manufacturing)
  • Proficiency in SQL and database management
  • Experience collaborating with cross-functional teams
  • Familiarity with ISA-95 manufacturing standards
  • Knowledge of FDA regulations like 21 CFR Part 11

Responsibilities

  • Provide technical support for manufacturing software systems and MES integration
  • Design and maintain software solutions for digital factory initiatives
  • Create system design artifacts to support software development
  • Identify opportunities for software performance and operational efficiency enhancements
  • Troubleshoot software-related production issues to reduce downtime
  • Collaborate with teams to address software and system anomalies
  • Develop and maintain SQL Server database solutions for manufacturing operations

Benefits

  • Front row seat to CGM technology and connection to the Dexcom community
  • Comprehensive benefits program
  • Growth opportunities on a global scale
  • Career development through in-house programs or tuition reimbursement
  • Innovative organization committed to employees and communities served
Full Job Description
Meet the team:

We are seeking a Senior Manufacturing Software Systems Engineer to join the IT/OT team supporting manufacturing operations and engineering initiatives in production plant in Mesa, AZ. This engineer will work closely with teams in San Diego, CA and Mesa, AZ including IT/OT, Operations Engineering, Quality, and R&D teams to ensure reliable operation of manufacturing software platforms in commercial manufacturing including customized manufacturing software, SCADA, SQL Server databases and laboratory software. This position combines systems engineering, software development, and manufacturing software systems support to help maintain high system availability and support Dexcom's manufacturing operations.

Where you come in:
  • Provide day-to-day software development and technical support for manufacturing software systems, including MES (Manufacturing Execution Systems) integration, SCADA platforms, SQL Server databases, and related factory applications.
  • Design, develop, and maintain manufacturing software solutions, including database structures, data pipelines, and application integrations that support digital factory initiatives.
  • Develop system designs and architecture artifacts (e.g., UML diagrams, interface specifications, and system documentation) to support software development and system integration.
  • Support continuous software improvement initiatives by identifying opportunities to enhance system performance, user experience, data integrity, and operational efficiency across manufacturing platforms.
  • Troubleshoot and resolve software-related production issues in a timely manner to minimize manufacturing downtime and ensure continuity of manufacturing operations.
  • Collaborate with cross-functional teams including R&D, Engineering, Quality, IT, and Production to identify root causes and implement corrective and preventive actions for software and system anomalies.
  • Develop and maintain SQL Server database solutions, including queries, stored procedures, views, and data integrations to support manufacturing operations and analytics.
  • Support software deployments, configuration updates, system integrations, and application enhancements within manufacturing environments.
  • Participate in software validation, verification, and change control processes in regulated manufacturing environments.
  • Assist in the creation and maintenance of technical documentation, system architecture documentation, development standards, and support procedures.
  • Investigate using AI tools to speed up all aspects of the development process.
  • This position assumes and performs other duties as assigned.


What makes you successful:
  • 5+ years of experience supporting manufacturing or industrial software systems (e.g., SCADA, LabVIEW applications, C#, database-driven applications).
  • Strong troubleshooting and problem-solving skills with the ability to analyze and resolve complex technical issues in a fast-paced environment.
  • Solid understanding of manufacturing processes and production environments (e.g., GMP, lean manufacturing, Six Sigma principles).
  • Proficiency in SQL and database management
  • Familiarity with software deployment tools, system monitoring, and version control practices.
  • Experience working with cross-functional teams including IT, R&D, Engineering, Quality, and Production.
  • Familiarity and have practical experience with industry standards related to manufacturing operations including ISA-95
  • Knowledge of FDA regulations such as 21 CFR Part 11
  • Excellent verbal and written communication skills; able to document technical issues and communicate with both technical and non-technical users.


Preferred Qualifications:
  • Familiarity with relational databases
  • Experience with SW V&V of Automated systems on the factory floor.
  • Proven ability to multi-task, prioritize projects, and maintain timelines.
  • Detail oriented and organized.


What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.


Travel Required:
  • 0-5%


Experience and Education Requirements:
  • Typically requires a Bachelor's degree in a technical discipline, and a minimum of 5-8 years related experience or Master's degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.


Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary:
$111,100.00 - $185,100.00

#DexcomUS

About Dexcom

Dexcom is a medical device company that specializes in continuous glucose monitoring (CGM) systems for people with diabetes. The company was founded in 1999 and is headquartered in San Diego, California. Dexcom's CGM systems provide real-time glucose readings, allowing people with diabetes to better manage their blood sugar levels. The company's products include the Dexcom G6, G5, and G4 systems, as well as the Dexcom Share remote monitoring system. Dexcom has partnerships with several other companies, including Insulet and Tandem Diabetes Care. In 2020, Dexcom was named one of the world's most innovative companies by Fast Company.
Learn more about Dexcom
Size
6,300 employees
Market Cap
$43.2 billion
Industry
Net Income
$493.6 million
Founded
1999
5 Year Trend
+33.7%
Revenue
$1.9 billion
NASDAQ

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