Full Job Description
Serve as the strategic bridge between wet-lab scientific research teams and enterprise IT to implement and optimize life sciences technologies.
Lead cross-functional discovery workshops and stakeholder interviews across R&D, clinical, and quality teams to elicit detailed business requirements.
Map end-to-end current-state and target-state workflows, identifying operational bottlenecks and opportunities for digital process optimization.
Translate user feedback into structured user stories, acceptance criteria, and prioritized backlogs within Agile/Scrum delivery environments.
Support vendor evaluation, selection, and rollout of core life sciences platforms, including the Veeva ecosystem, Benchling, and BIOVIA.
Ensure all system designs, data workflows, and operating procedures align strictly with FDA 21 CFR Part 11, GxP standards, and CAPA frameworks.
Author test scenarios, coordinate User Acceptance Testing (UAT) cycles, and partner with QA/CSV teams to drive defect resolution prior to go-live.
Develop steering committee presentations, decision matrices, RAID logs, and status dashboards for senior leadership and sponsor visibility.
Author standard operating procedures (SOPs), knowledge-base guides, and targeted training assets to ensure seamless platform adoption across global teams.
Partner with end-users to troubleshoot complex functional issues, translating recurring operational challenges into system enhancements.
Master's or Bachelor's degree in Biology or a related life sciences field, paired with 4+ years of BA or consulting experience in pharma, biotech, or laboratory informatics.
Proven proficiency with tools such as Jira, ServiceNow, SQL, Oracle, and enterprise document management systems.
