What success looks like in this role:
• Leads the planning, execution and delivery of complex projects, ensuring they meet business objectives.
• Manages project budgets, ensuring delivery within financial constraints and maximization of profitability metrics.
• Serves as a product and domain expert, defining client requirements and sharing expertise internally and externally.
• Proactively identifies risks, develops mitigation strategies and resolves issues to keep projects on track.
• Serves as primary point of contact for high profile clients, managing relationships and ensuring long-term partnerships.
• Ensures that client needs are understood and met, collaborating cross-functionally to address challenges and provide solutions.
• Engages with senior level stakeholders in client organizations, providing updates, managing expectations and ensuring alignment with business goals.
• Oversees change management efforts within projects, assessing and managing impact on timelines, cost and resources.
• Contributes to efforts to grow accounts by identifying new service opportunities and working with clients to broaden business opportunities.
• Manages the performance of any 3rd Party providers and sub-contractors in order to ensure the implementation of deliverables.
You will be successful in this role if you have:
BA/BS degree and 8+ years in service delivery management; ITIL practices; enterprise infrastructure and database services experience.
Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.
At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
