Position SummaryExtraHop's Solutions Architecture team is very different from many other post-sales services practices-we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you'll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.
This Senior Security Solutions Architect will be a Resident Architect, supporting a major Enterprise customer in a post-sales architecture capacity. This customer-facing role requires a polished, professional communication and conduct, and the ability to adapt your communication and working approach to the norms and expectations of the customer across different cultures and regions.
Key Responsibilities- Advanced GUI development
- Advanced Trigger Script development
- Intermediate external REST API script development
- Intermediate understanding of networking
- Intermediate understanding of application design
- Understand, develop, and implement Cloud network design in AWS, Azure, and GCP.
- Work with SOC and Incident Response Teams on workflows using network data. Decrease Mean-time-to-Respond.
- Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform.
- Develop customized data analysis to monitor changing technical and business conditions in real-time.
- Create rich data visualizations to aid tactical investigations and realize strategic objectives.
- Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
- Conduct hands-on learning sessions with key customer personnel.
Required Qualifications- 6-8 years of relevant experience
- BS degree or equivalent
- Experience with cloud and security architecture with AWS, GCP, and Azure
- Experience in customer-facing positions; excellent interpersonal skills
- Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
- Experience with scripting languages such as Python and JavaScript
- Excellent written communication skills
- Independence, motivation, and desire for practice ownership
Compensation & Benefits: The salary range for this role is $150,000 - $163,000 per year, plus eligibility for an annual performance-based discretionary bonus and stock option grants. We offer a comprehensive benefits package including medical, dental, and vision coverage (effective ay 1), a 401(k) with employer match, flexible PTO, parental leave, and more.
BENEFITSEmployees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
