About you and this roleDow Polyurethanes has an exciting opportunity for a
Senior Sales Specialist supporting the Polyurethanes Systems business! The preferred location for this position is
Marietta, GA, however Midland, MI, Houston, TX, or Collegeville, PA can also be considered.
The ideal candidate will be energetic, collaborative, growth-focused and demonstrate a high bias for action. You will engage with customers to understand their needs and drive innovation in targeted specialty market segments to generate customer value and an unparalleled CX. The candidate must have the technical aptitude to understand customer manufacturing processes and pair that with Dow formulation know-how. You must have the ability to establish trust, earn credibility and build strong relationships with multiple stakeholders at accounts and internally at Dow.
Responsibilities - Meet and exceed volume and variable margin targets in alignment with regional marketing strategies.
- Lead and coordinate customer relationships at multiple levels (Purchasing, Technical, Marketing, C-Suite). Act as "Connector" to cultivate multiple cross- Dow/Customer relationships to grow business and deliver improved CX.
- Build and cultivate relationships with internal and external stakeholders and demonstrate influential leadership. Build upon customer intimacy and become trusted consultant and advisor for customers. Advocate internally for customer needs.
- Create and share strategic account plans in CRM with key stakeholders to drive volume and variable margin growth across the business.
- Facilitate Voice of Customer (VOC) activities at accounts, in conjunction with Marketing and Technical to understand customer and value chain needs in order to identify areas for growth, innovation, and collaboration.
- Collect and utilize market intelligence and customer feedback to shape sales/marketing plan and provide accurate business forecasts in OMP.
- Lead/conduct negotiations and implement price changes and contracts.
- Use CRM, DSR, CMT, OMP, and Smart Pricing at "expert" level. Utilize CRM to document reports of call and document all selling opportunities.
- Share learning opportunities and Best Practices across the organization.
Qualifications- A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking.
- A minimum of 3 years of relevant working experience.
- Ability to travel up to 50%.
- A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Skills- Business Acumen: Candidate should possess a strong bias for action, solid business acumen and the ability to work cross functionally with various stakeholders.
- Conflict Resolution: Ability to build trust by balancing customer needs with business objectives, navigating difficult situations professionally, and driving mutually beneficial outcomes that strengthen long-term relationships and support sales growth.
- Sales Analytics Tools: Proficiency in CRM, DSR, OMP, SmartPrice & Microsoft Office.
- Communication: Fluency in English with strong written and verbal communication skills.
- Multitasking: Strong organizational skills and the ability to multi-task.
- Personal Initiative: Strong initiative, ownership, accountability, passion and proactive working attitude.
- Negotiation: Strong listening, sales and negotiation skills.
Additional NotesRelocation assistance is not available for this position.
Benefits - What Dow offers youWe invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
